About
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Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
322 reviews
5 stars
200
4 stars
44
3 stars
17
2 stars
10
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individual employees like Jen and Sartaj for their exceptional service.
Delivery Issues
Numerous reviews mentioned significant problems with delivery, including incorrect items being sent, delays, and poor communication regarding delivery schedules.
Product Quality
Customers expressed mixed feelings about product quality, with some satisfied with their purchases while others reported issues such as damaged items and poor durability.
Store Organization
Several reviews noted that the store was disorganized and messy, which detracted from the shopping experience.
Sales Experience
While many customers enjoyed their shopping experience, some reported aggressive sales tactics and misinformation regarding products.
- RRR.K.Jan 3, 20261.0I would leave zero stars if I could. We went to the Brick store in Yorkton, sk. on December 26th to purchase a mattress for my friend. There was no handicap parking spot and all spots at the door said no parking. We had to park the van across the parking lot - which was filled with snow and hadn't been cleared. After getting my friend's wheelchair out of the van and trying to push her to the door, we had to assist her back out of her chair and walk her into the store. There was no ramp into the building, and snow hadn't been cleared at the door either and they do not have an automatic handicap door. Trying to maneuver her wheelchair through the store ended up being almost impossible as there was furniture blocking most of the aisles, and none of them were wide enough for a wheelchair to go through properly. I ended up having to move five or six different pieces of furniture out of the aisles to pass. Meanwhile, no staff came to assist us or ask us if we needed anything. There were six staff members (or staff and friends/family) around the counter chatting and on their phones, while their kids ran around playing in the aisles. We were told we could pick up the mattress on the 30th. It's January 3rd and my friend is at the store right now with a friend and their truck to pick up her mattress. They have been waiting around for quite some time already because they are JUST NOW unloading the truck. Horrible customer service. Awful store set up. Zero out of ten, would never shop there again. Will be telling friends and family to definitely pick another business to spend their money at.
- MSMadison ShotenksiJan 2, 20265.0I recently got to work on purchasing a bedroom set with the assistant store manager Jennifer B. She was fantastic in helping me to find options that suited my needs and my budget. She was quick to show alternative stylings on her handy iPad and she was very straightforward and honest about the quality of some products versus others. We saved a ton of money dropping here during the end of year sale and I would highly recommend to anybody giving it a shot, but you gotta specifically ask for Jen if she's there. She's a sweet cute little charmer and she'll look after you with all of the best intents. They also deliver remotely which is fantastic. Beautiful furniture 10/10
- NBNas BebDec 27, 20255.0We changed our minds at the very last minute on a product but on a very span of time they were able to find something better than what we were looking for at a great price. Very happy with the experience.
- CBCory BrazeauDec 26, 20254.0Guys showed up when they were supposed to and put the washer right where I asked them to. On time and polite.
- BKBurha KabbirDec 13, 20251.0Terrible experience with brick. Bought a couch back in Aug, they delivered the incorrect product, and had no clue. After months of inquiry, finally they agreed for a return. They have lousy communication systems when it comes to delivery, so be careful and block off an entire day to deal with their miss communications only to get the incorrect product. The couch itself was terrible, not durable. Lesson to self : never buy anything from brick ever again.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is the return policy at The Brick?
The return policy varies by item; please check the Satisfaction Guarantee page on our website for full details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price within 30 days of purchase, The Brick will refund the difference under certain conditions.
Can I cancel my order and get a refund at The Brick?
Yes, orders can be canceled and refunded prior to delivery or pick up at any Brick location, with refunds made to the original payment method.
What services does The Brick offer for product delivery and pickup?
The Brick offers curbside pickup, delivery, and no contact delivery services to ensure convenience and safety.
What are the store hours for The Brick in Yorkton?
The Brick is open from 10:00 AM to 7:00 PM Monday to Saturday, and 11:00 AM to 6:00 PM on Sundays.
Which brands can I find at The Brick?
The Brick carries major brands including Samsung, LG, KitchenAid, Whirlpool, Sony, Sealy, Serta, and many more across furniture, appliances, and electronics.
What payment options are accepted at The Brick?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa payments.
What types of products are available at The Brick?
Products include sofas, mattresses, kitchen appliances, electronics, home office furniture, patio furniture, and more.
What nearby stores can I visit along with The Brick for additional shopping?
Nearby, you can visit Atmosphere for outdoor gear and sporting goods, Joe Fresh for clothing, and Staples Yorkton for office supplies.
Are there any nearby services to assist with deliveries or shipments when shopping at The Brick?
Yes, UPS Access Point location nearby offers courier and shipping services which can be convenient for managing deliveries.
What local attractions are near The Brick that I can explore before or after shopping?
You can visit the Yorkton Society for the Prevention of Cruelty to Animals, a local animal shelter and wildlife sanctuary nearby.