Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
327 reviews
5 stars
267
4 stars
38
3 stars
9
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and providing excellent service.
Product Quality Issues
Several reviews highlighted problems with product quality, including missing parts and faulty appliances.
Sales Experience
Many customers appreciated the low-pressure sales environment and the assistance provided in making purchasing decisions.
Delivery and Follow-Up
Some customers reported positive experiences with delivery and follow-up calls to ensure satisfaction, while others faced issues with incorrect orders.
Staff Recognition
Specific staff members, particularly Marisa and Lorraine, received frequent commendations for their exceptional service.
- CHCody Henderson1 day ago5.0I worked with Marisa on a number of purchases and shes always been awesome to work with
- SMSherita McDonaldNov 12, 20254.0We always shop at the Brick. Marissa and Patin helped me this time and are excellent to deal with!
- NONicole OliviaNov 10, 20255.0Very friendly and knowledgable staff, helped us get all of our appliances!
- MCMyrose CastroOct 29, 20255.0We meet staff Loraine she very helpful and she explains everything well.
- KMKris MorganSep 25, 20251.0can't put my $3000 bedroom suite together for another week, manufacturer was just drilling holes for fun, not putting in rivets, screws are missing. call an hour after delivery and now i have to wait a week for a replacement, not even an apology for the inconvenience. no wonder nobody likes this place.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on The Brick's website for complete details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price within 30 days of purchase, The Brick will refund the difference. Conditions apply, so check their Price Guarantee page for details.
Can I cancel my order and get a refund at The Brick?
Yes, orders can be cancelled and refunded prior to delivery or pickup, either online or in store. Refunds are made to the original payment method, with some conditions for cash payments and special orders.
What services does The Brick offer besides product sales?
The Brick provides delivery, product removal and recycling, warranties, installation, assembly, servicing, and repairs.
What are The Brick's store hours?
The store is open Monday to Saturday from 9:00 AM to 5:00 PM and closed on Sundays. On November 11, 2025, it will be open from 11:00 AM to 4:00 PM.
What payment options does The Brick accept?
The Brick accepts American Express, cash, financing, Mastercard, and Visa.
Is curbside pickup available at The Brick?
Yes, The Brick offers curbside pickup, delivery, and no-contact delivery services.
Which nearby places might be convenient to visit alongside The Brick?
Nearby you can visit Swift Current Mall for shopping and electronics or Horizons Restaurant and Living Sky Casino for dining and entertainment, making your visit more enjoyable.
Are there nearby facilities for self-care and relaxation when visiting The Brick?
Yes, Crystal Nails & Spa and The Glass Slipper IDEAL Weightloss Clinic are nearby for beauty and wellness services, perfect to visit alongside shopping at The Brick.
What nearby essentials and convenience stores are close to The Brick?
Safeway Canada supermarket, DRUGStore Pharmacy, and multiple gas stations like Esso are close by, making it easy to combine errands while visiting The Brick.