Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
1,155 reviews
5 stars
926
4 stars
105
3 stars
26
2 stars15
1 star
83
What are people saying?
AI-generated from recent customer reviews
Delivery Service
Customers frequently praised the delivery team for being efficient, friendly, and professional, although there were some complaints about delays and communication issues.
Sales Experience
Many reviews highlighted the helpfulness and professionalism of the sales staff, with specific mentions of knowledgeable and courteous service.
Product Availability
Several customers expressed frustration with delays and issues regarding product availability, leading to dissatisfaction with their overall experience.
Customer Service
While many customers reported positive interactions with staff, there were notable complaints about difficulty reaching customer service via phone.
- BBBrianna Burtt3 days ago5.0Excellent service. On time delivery and friendly staff. We found what we were looking for at the store and everything was easy from there. Highly recommend!
- TTTamara5 days ago5.0Great delivery service, they even put the furniture pads on the feet for me that were something I bought separately
- MHMargaret HendryJan 3, 20265.0Great care in delivering in tight space. Very much appreciated care taken in negotiating narrow staircase. Great care was taken at every stage thank you for a great job.
- CFCarman FowlerDec 29, 20255.0The delivery gentlemen were great with putting the washer and dryer in place and hooking up. It seemed as though they were in a hurray to get done. More time may be needed for them at each location. I am very happy with all their help.
- SPSean PalmerDec 29, 20255.0We replaced our couch under warranty and the service was excellent. The delivery drivers were very professional and were quick at removing the old one and installing the new one
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is the return policy at The Brick?
The return policy varies by item. Please check the Satisfaction Guarantee page on our website for full details.
Does The Brick offer a price guarantee if I find a lower price on a recent purchase?
Yes, if you find the same brand and model advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, we will refund the difference, subject to conditions.
Can I cancel my order and get a refund?
Yes, orders can be cancelled prior to delivery or pick up. Refunds are made to the original payment method. Deposits on special orders are non-refundable.
How can I add an extended warranty to my products?
You can add an extended warranty during purchase online or in store, or within 30 days after receiving the product by visiting a store.
What are the pickup hours for The Brick in Saskatoon?
Pickup hours are 10:00 AM to 9:00 PM Monday to Friday, 10:00 AM to 7:00 PM Saturday, and 11:00 AM to 6:00 PM Sunday.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing options, Mastercard, and Visa.
Does The Brick provide delivery and curbside pickup services?
Yes, The Brick offers curbside pickup, delivery, and no-contact delivery services.
What brands are available at The Brick?
The Brick carries many brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, and many more.
What nearby places can I visit before or after shopping at The Brick?
Near The Brick, you can visit retail stores like HomeSense and Ashley HomeStore, restaurants such as Shoeless Joe's Sports Grill and Tapps Sports Lounge and Grill, or grab a meal at A&W Canada.
Are there nearby banks or financial services close to The Brick?
Yes, nearby financial services include TD Canada Trust Branch, TD Bank, Donna Turner - TD Financial Planner, Lisa Helfrick - Mortgage Intelligence, and One Roof Solution Income Tax and Notary Public Services.
What nearby options are there for home improvement and furniture shopping?
Close to The Brick, customers can also explore Home Depot, Ashley Homestores, Ltd., and Home Services at The Home Depot for home improvement and decor needs.