Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
607 reviews
5 stars
496
4 stars
54
3 stars
19
2 stars
10
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual salespeople.
Delivery Experience
Delivery personnel were frequently described as professional, efficient, and courteous, contributing to a positive overall experience.
Product Knowledge
Sales staff demonstrated strong product knowledge, helping customers make informed decisions without feeling pressured.
Mixed Experiences
Some customers reported issues with transparency and communication regarding payment terms and delivery expectations.
Positive Shopping Environment
Customers appreciated the relaxed shopping atmosphere, with no pressure to buy, allowing them to make choices comfortably.
- DLDacia-Vala Letkeman1 day ago5.0Quick service, very helpful and provided options.
- MSMike SNov 5, 20255.0Great Service With Brenda Dobell !
- MMMarKatNov 1, 20255.0Salespeople were helpful, order arrived promptly, delivery people were careful and courteous. We are very pleased!
- JKjohn klemensOct 23, 20255.0The two delivery guys were fast and efficient also very friendly
- BFBri FraeseOct 13, 20255.0Excellent customer service. Was helpful and knowledgeable and patient with us while we made the right choice for us. Will 100% shop with the salesman again!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies based on the purchased item. Please check the Satisfaction Guarantee page on our website for complete details.
Does The Brick offer a price guarantee?
Yes. If you find the same brand and model at a lower price by The Brick or a competitor within 30 days of purchase, The Brick will refund the difference with some conditions. See the Price Guarantee page for details.
Can I cancel my order and get a refund?
Yes. Orders can be canceled and refunded at any Brick location prior to delivery or pickup. Refunds return to the original payment method, with deposits on special orders being non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, cash, financing, Mastercard, and Visa as payment options.
What pickup and delivery options are available?
The Brick offers curbside pickup, delivery, and no-contact delivery services for your convenience.
What are The Brick's store hours in Prince Albert?
The Brick is open Monday to Friday from 10:00 to 19:00, Saturdays 10:00 to 18:00, and Sundays 11:00 to 17:00. Holiday hours may vary, for example on November 11 the store opens from 12:00 to 17:00.
Which brands does The Brick carry?
The Brick carries a wide range of brands including Samsung, LG, Whirlpool, Dyson, Sony, Sealy, Serta, and many more for furniture, appliances, electronics, and mattresses.
Is The Brick wheelchair accessible?
Yes. The store provides wheelchair accessible entrance and parking, alongside in-store shopping with accessibility considerations.
What are some nearby places to visit when visiting The Brick at 1403 Central Ave, Prince Albert?
Nearby you can visit Milo Silver for jewelry shopping, Western Union for financial services, and Ukreations for flowers and gifts. After shopping, you might enjoy CJ's Climb and Play park if visiting with children.
How does proximity to Gateway North Mall benefit customers visiting The Brick?
Being close to Gateway North Mall, customers can easily combine their Brick visit with shopping at retail stores like BOOTLEGGER, Dollarama, and specialty shops such as Carlton Cards. This makes for a convenient one-stop shopping experience.