Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Many reviews highlighted the quick and efficient service provided by staff, making the purchasing process smooth and stress-free.
Follow-Up
Several customers appreciated the follow-up communication from sales associates, ensuring they felt supported after their purchases.
Warranty Transparency
Customers noted the clear explanations regarding warranty options, with associates providing honest advice without being pushy.
KK
Kayla
2 days ago
5.0
Great to deal with, very good at explaining all options on purchase, kind and highly recommended
MT
Monica Trautmann
2 days ago
5.0
Ashe was an excellent assistant manager. He made my purchase effortless & enjoyable. Thank you Ashton!
CP
Cara Prudhomme
2 days ago
5.0
Fantastic and efficient hassle free experience. Would absolutely recommend Susan to anyone! My Dad has his new tv ordered and it didn’t give me a headache. Thank you!
JR
Jackie Reiman
Nov 4, 2025
4.0
The service at the Brick was quick and efficient for what we needed that day. The sales associate Susan Preston was knowledgeable and was able to explain all our options in a way that was understandable which made our decision easier to make. This information will also help us in the future with other purchases.
BB
Blair Bailey
Oct 30, 2025
2.0
Purchased a stove for my mother. Was told a delivery date and of course didn't arrive on time. She is a senior and had furniture moved as per the stores direction. Waited another 4 days to arrive. Was delivered damaged,so called to see about getting another one. Keep in mind, poor mother has gone almost a month without a stove. Manager said he'd have to order another one and would take a cpl weeks to get another one. Very frustrated at this point. After speaking with the manager it was agreed that I would just forget it and get a refund. So called the following day inquire about the refund because apparently the product had to be delivered back to the store before refund could be issued. Fair enough, though still not impressed. After going through the process was informed that the 90 dollar delivery fee was NON refundable. Like what!!?? It wasn't even taken off the truck. The manager said had I ordered another one (which was going to take another 2 weeks, providing there was no delays) that he would have waved THAT delivery. How nice! Yes I got my refund but NOT on the delivery.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies depending on the item purchased. Please visit the Satisfaction Guarantee page on The Brick's website for complete details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price from The Brick or a competitor within 30 days of purchase, The Brick will refund the difference. Some conditions apply; see the Price Guarantee page for details.
Can I cancel my order at The Brick and receive a refund?
Orders can be cancelled by visiting any Brick location before product delivery or pickup. Refunds are issued to the original payment method, with deposits on special orders being non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa as payment options.
What are The Brick's store hours?
The store is open Monday to Wednesday and Saturday from 10:00 to 18:00, Thursday and Friday from 10:00 to 21:00, and Sunday from 11:00 to 18:00. Holiday hours may vary; for example, on November 11, 2025, it is open from 10:00 to 18:00.
What pickup and delivery services does The Brick offer?
The Brick provides curbside pickup, delivery, and no-contact delivery services.
Which brands does The Brick carry?
The Brick carries many brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, and many more across furniture, mattresses, appliances, and electronics.
What types of products are available at The Brick?
The Brick offers furniture, mattresses, appliances, electronics, and home goods such as sofas, beds, dining sets, refrigerators, washers, dryers, TVs, and more.
What nearby businesses can I visit around The Brick in Moose Jaw?
Nearby businesses include Co-operators - Sonya's Insurance & Financial Solutions Ltd, Chevrolet car dealership, Gymtastiks of Moose Jaw gym, RONA Moose Jaw retail store, and Red Swan Pizza restaurant among others.
How can the nearby RONA Moose Jaw store complement my visit to The Brick?
After shopping for furniture or appliances at The Brick, you can visit RONA Moose Jaw for home improvement supplies, kitchen remodeling, or garden center needs to complete your home projects.
Are there nearby dining options for a meal before or after shopping at The Brick?
Yes, nearby dining options include Red Swan Pizza for Canadian-style pizza and Subway for fast sandwiches, ideal for a meal during your shopping trip.