Value City Furniture

4.7
2185 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Value City Furniture
240 Forum Dr, Columbia, SC
29229, United States

Hours

Reviews

4.7
2,185 reviews
5 stars
1,930
4 stars
94
3 stars
49
2 stars
19
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Valerie Lee received numerous praises for her exceptional customer service, being described as knowledgeable, patient, and friendly.

Sales Experience

Customers appreciated the low-pressure sales approach and the helpfulness of the sales staff, particularly Valerie and Janice.

Delivery Issues

Several reviews highlighted significant problems with delivery times and communication, leading to customer dissatisfaction.

Product Quality

While many customers were satisfied with their purchases, some noted concerns about product quality and variety.

Overall Satisfaction

Despite some delivery issues, many customers expressed overall satisfaction with their shopping experience and the helpfulness of the staff.
  • JK
    james Kelly
    1 day ago
    1.0
    Purchased a bedroom set in April, finally got my last piece of furniture after delays and broken pieces/ replacements the week 11/17/25. Communication was very minimal and they didn't seem to care. Would not recommend them to anyone.
  • AW
    Aerica Whitmore
    3 days ago
    5.0
    Valerie Lee was patient, very helpful, and friendly. My husband was a tough cookie but we won him over. She explained everything very well. I will always use her and refer others.
  • VS
    Vanessa Skilton
    3 days ago
    5.0
    Mrs. Valerie Lee helped us find the perfect couch set and dinning table! She is so experienced and has been there for years, she knew all details and made our experience quick and easy as possible, even with our son running around like crazy. Gave us all the details and took great care of us! Must talk to Valerie Lee when you go in to VCF
  • TR
    Taylor Rhodes
    Nov 16, 2025
    5.0
    Valerie Lee was very helpful and kind. She showed me many mattresses and was very knowledgeable. I was able to get a great deal on a new mattress and I am very appreciative of her service. Thank you!
  • WC
    Wanda clayton
    Nov 11, 2025
    5.0
    I really like VCF the store has a huge selection of furniture and the prices are pretty good for top of the line funiture and not to mention customer service is very professional and friendly, I thank Cooper for really helping us out with choosing the furniture we wanted, he was awesome with all the details and pricing with our furniture. Thanks again Cooper

Frequently Asked Questions About Value City Furniture

What are the store hours for Value City Furniture in Columbia, SC?

Value City Furniture is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM. Holiday hours vary; for example, it is closed on November 27, 2025, and December 25, 2025.

Does Value City Furniture offer delivery or in-store pickup services?

Value City Furniture does not offer pickup or delivery services.