Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryAvailable
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.7
2,239 reviews
5 stars
1,992
4 stars
98
3 stars
37
2 stars28
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees like Tiffany, Ann, and Mitchell for their exceptional service.
Delivery Issues
Numerous reviews mentioned significant problems with delivery, including delays, missed appointments, and lack of communication regarding order status.
Product Quality
Some customers reported issues with furniture quality, including damaged items upon delivery and dissatisfaction with warranty claims.
Store Experience
While many enjoyed the in-store shopping experience, some noted unsanitary conditions and a lack of attention from staff at times.
Sales Process
Customers appreciated the straightforward sales process without pressure, but some experienced confusion regarding pricing and delivery fees.
- VBVanessa BowmanNov 14, 20255.0They were absolutely WONDERFUL! The delivery team was both very thorough and polite, and meticulous with installing my furniture. I commend their team for everything!
- RRRickNov 4, 20254.0Okay - not the highest quality. Sales people leave you to your own investing and there when you have a question.
- JWJordan WardOct 27, 20255.0Mitchell was a huge help with helping us make our decision on the right living room set for us!! Highly recommend him! So friendly, kind and willing to help!
- NKNicole KirkOct 14, 20255.0Everyone at the store and the delivery team is very professional and kind. Overall a great experience!
- FCFrank ChapmanOct 10, 20255.0Great on time ,very professional
Frequently Asked Questions About Value City Furniture
What are the regular operating hours of Value City Furniture?
Value City Furniture is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
When is Value City Furniture closed for pickups?
In-store pickup is closed on Mondays, Tuesdays, and Sundays, but available Wednesday through Saturday during select hours.
Does Value City Furniture offer in-store pickup and delivery services?
Yes, Value City Furniture provides both in-store pickup and delivery services for customer convenience.
What payment options are accepted at Value City Furniture?
Payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, financing, MasterCard, Traveler's Check, and Visa.
Which furniture brands are available at Value City Furniture?
You can find furniture brands like Make It You and ComforTECH at Value City Furniture.
What types of furniture products can I find at Value City Furniture?
Value City Furniture offers a variety of products including sofas, sectionals, loveseats, coffee tables, beds, mattresses, dressers, dining tables, chairs, and patio furniture.
Can customers find Value City Furniture on social media platforms?
Yes, Value City Furniture is on Pinterest, TikTok, YouTube, Facebook, Instagram, and Twitter for updates and inspiration.
Are there any nearby dining options close to Value City Furniture?
Yes, nearby restaurants include Kairos Mediterranean, US Wings and Deli, Ruby Tuesday, and Fazoli's, perfect for a meal before or after shopping.
What other stores can I visit nearby Value City Furniture for diverse shopping needs?
Nearby stores include Toys"R"Us for toys, Men's Wearhouse for clothing, Hibbett Sports for sporting goods, and The Tile Shop for home improvement.
Are there convenient services near Value City Furniture for customers?
Yes, services such as FedEx Office Print & Ship Center, Lexington Dry Cleaning, Time To Shine Car Wash, and multiple banking options are nearby for customer convenience.