Business Details
About
Swimming Pool Contractor
Riken Pools provides full-service installations and repairs for above and inground pools throughout the Southern New England area.
Location
Hours
Reviews
4.7
118 reviews
5 stars
104
4 stars
5
3 stars
2
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting their responsiveness and willingness to help.
Installation Quality
Many reviews noted the efficient and high-quality installation process, with several customers expressing satisfaction with the speed and care taken during installation.
Maintenance Services
Riken Pools received positive feedback for their maintenance services, including pool openings and closings, with customers appreciating the thoroughness and reliability.
Product Knowledge
Customers frequently mentioned the staff's expertise in pool products and maintenance, often noting that they provide honest advice without pushing unnecessary sales.
Overall Satisfaction
The majority of reviews reflected a high level of overall satisfaction with Riken Pools, with many customers recommending the business for pool installation and maintenance.
- NDNicole DiCarloOct 27, 20255.0Amazing and professional customer service. Highly recommend.
- JRJosh RoyOct 17, 20255.0I had my pool liner replaced and they did a terrific job!!
- LTLaura TaylorOct 17, 20255.0These guys do a great job!
- GTGary TudinoSep 14, 20255.0I have to commend the Riken Team and Family. I was in need to replace my 25 year old pool. I reached out by email and Kirsten immediately got back to me to begin the process. Rick was great throughout the entire process. He came to my house to review the grounds of where the pool would be placed and explained everything in detail. Their staff was professional and timely. They came and took down my existing pool and removed the debris, returned to prepare the pool site and installed the new pool abutting it next to the existing deck. Would highly recommend. Great Service!!. Thanks
- LMLinda MarsellaAug 8, 20255.0I have been using Riken pools for quite a few years now. They open and close my pool each year as well as troubleshoot any problems I may have with the pool. Prompt and courteous always. Big shout out to Nick who goes above and beyond. Linda
Frequently Asked Questions About Riken Pools
I just got my pool heater or heat pump installed and I think it's leaking from the heater. What do I do?
Heat pumps often produce more condensation than expected. We recommend comparing two pool test strips: one from the pool and one from the suspected leak area. If the chlorine or cyanuric acid levels differ, it's likely condensation. If you're still concerned, please contact us to schedule an inspection.
What are ways to save money when I am buying a pool with Riken Pools?
To save money on your pool purchase, consider using cash, check, or in-store debit card transactions. Making an early deposit for next season's installation can help you avoid price increases. We also offer discounts for military veterans and first responders with proof of service.
Do you need a permit when you are replacing an existing pool?
Yes, permits are typically required when replacing an existing pool. The specific requirements may vary depending on the project scope. Our knowledgeable team is available to guide you through the permitting process and provide necessary information.
Do you have samples of pools to see at your store?
Our store features a small display showcasing two above-ground pools and one semi-inground pool. The semi-inground pool includes an external thermoplastic walk-in step and rest combination for your reference.
Where do I start when my pool turns green or looks like a swamp?
To address a green or swamp-like pool, begin by collecting a water sample. Then, apply a single dose of shock treatment and thoroughly scrub the entire pool. Bring a water sample to our store for further guidance on our 'shock and flock' routine to effectively clean your pool.
Can you help with pool repairs?
We offer a wide range of pool repair services, excluding gunite, cement, and tile work. Our expert technicians can address issues with pumps, heaters, saltwater systems, home automation systems, filters, pool leaks, and liner problems. We also provide equipment replacement and upgrades as needed.
How much does it cost to purchase and install a pool?
Pool costs vary significantly based on factors such as size, type, features, and location. Inground pools typically range from $30,000 to $100,000 or more, while above-ground pools generally cost between $4,000 and $15,000 or higher. Please note that we only install pools purchased through Riken Pools.
Can you help with pool renovations or upgrades?
We offer comprehensive pool renovation and upgrade services, including liner replacement, equipment upgrades, pool apron repairs, coping replacement, and complete inground liner renovations. Each project requires a custom on-site estimate due to its unique nature. Contact us for more information on specific services.
How do I prepare my yard for pool installation?
Yard preparation for pool installation may involve several steps, including obtaining permits, locating utilities, clearing the area, ensuring equipment access, and designating space for excavated materials. We recommend completing our online 'request a consultation' form to schedule a comprehensive discussion of the entire process.
What should I do if I suspect my newly installed pool heater or heat pump is leaking?
Heat pumps often produce condensation that may appear as leaks. Compare pool test strips from the pool and the suspected area; differing chlorine or cyanuric acid levels suggest condensation. If still concerned, contact us to schedule an inspection.
How can I save money when purchasing a pool with Riken Pools?
Use cash, check, or in-store debit card payments and consider making an early deposit for next season's installation to avoid price increases. Military veterans and first responders can also receive discounts with proof of service.
Is a permit required when replacing an existing pool?
Yes, permits are typically required for pool replacements. Requirements vary depending on the project scope. Our team can guide you through the permitting process.
Does Riken Pools have pool samples available to see in the store?
Yes, the store showcases two above-ground pools and one semi-inground pool with an external thermoplastic walk-in step and rest combination for reference.
How do I start fixing my pool if it turns green or swamp-like?
Begin by collecting a water sample, apply a shock treatment dose, and thoroughly scrub the pool. Bring a water sample to our store for further guidance on our shock and flock cleaning routine.
What types of pool repairs does Riken Pools offer?
We provide many pool repair services including pumps, heaters, saltwater systems, automation systems, filters, leaks, and liner issues, but exclude gunite, cement, and tile work. Equipment replacements and upgrades are also available.
What is the price range for purchasing and installing a pool through Riken Pools?
Inground pools generally range from $30,000 to $100,000 or more, while above-ground pools cost between $4,000 and $15,000+. Please note we only install pools purchased through Riken Pools.
What pool renovation and upgrade services does Riken Pools provide?
We offer liner replacement, equipment upgrades, pool apron repairs, coping replacement, and full inground liner renovations. Each project requires a custom on-site estimate due to unique factors.
How should I prepare my yard for a pool installation?
Preparation involves permits, locating utilities, clearing the area, ensuring equipment access, and space for excavated materials. Use our online consultation request form to schedule a detailed discussion.
What nearby places can I visit when I come to Riken Pools in West Warwick?
Near Riken Pools, you can visit Dunkin Donuts for coffee, Domino's Pizza for a quick meal, or relax at La Pearla Salon for beauty services. These spots offer convenient options before or after your pool visit.
Are there automotive services near Riken Pools in West Warwick?
Yes, several nearby automotive service providers include Mexico Tire Service & Mechanic, Rossi's Auto Care, and Shane's Auto Truck & Performance for repairs, tire services, and maintenance.
What fitness and gym options are available near Riken Pools?
Nearby fitness options include Lady Of America gym and USA Karate, offering sports, fitness, and martial arts instruction if you're looking to stay active alongside your pool activities.