Brand Certified
The Brick
4.2(4590 reviews)
Certified by The Brick • Mar 22, 2026
Business Details
1451 Boul des Promenades, Saint-Hubert, QC
J3Y 5K2, Canada
Certified by The Brick • Mar 22, 2026
(450) 926-9400
Certified by The Brick • Mar 22, 2026
http://www.thebrick.com
Certified by The Brick • Mar 22, 2026
About
Certified by The Brick • Mar 22, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 22, 2026
Hours
Certified by The Brick • Mar 22, 2026
Reviews
4.2
4,590 reviews
5 stars
3,231
4 stars
497
3 stars
175
2 stars
107
1 star
580
- PCPeter Colag6 days ago1.0I bought a sofa bed from them. When they came to deliver it they scratched my new hardwood floors by dragging the sofa (with staples on the bottom lining) directly on my floor without first installing the legs. I made a claim for them to pay for the repair costs and after over one month I have still not gotten a dime from them. They have admitted its their fault, but they are not forthcoming in paying the repair costs and offered to settle at a much lower cost.
- LBLucas BlackburnMar 15, 20263.0Bought a three section sofa bed, Salesman was very nice ,the product at the store was nice looycand delivery was good but the service afterwards was very lacking i would say bad. We notice a problem with the sofa bed section that did not work. We placed a call right way that day , took a day to tell us that they got our call and ask for pictures.then got a call a few days later from a a technician To tell me he will be there March 25 in the afternoon .For me this is not good service, this a brand new unit. Not sure i will be back at
- JAJimmy AivesMar 13, 20261.0Very poor customer service. We walked around the store for about 20 minutes before we had to wave down a sales rep just to get help. When he finally came over, he seemed rushed and eager to finish the interaction instead of actually helping us. He mostly just agreed with whatever we asked without giving clear answers. At the customer service desk we spoke to three different employees and each one gave us completely different information, which was very confusing. To make things worse, the sales rep went to sit down at the far end of the store while we were still shopping instead of offering to help us find the products we were looking for. Overall, the experience felt unprofessional and unhelpful. Definitely not the level of service I expected.
- MBMelanie BeauvaisMar 8, 20265.0Nous tenons à souligner l’excellent service que nous avons reçu de la part de Manon Trudeau chez Brick lors de l’achat de notre divan et de notre pouf. Dès le début, Manon s’est démarquée par son professionnalisme, sa gentillesse et son écoute. Elle a pris le temps de bien comprendre ce que nous recherchions et nous a guidés avec beaucoup de patience et de bons conseils. Grâce à son expertise, nous avons trouvé exactement ce qu’il nous fallait. Nous avons particulièrement apprécié son approche sans pression, son sourire et sa volonté de vraiment nous aider à faire le meilleur choix. Ce fut une expérience d’achat simple, agréable et très positive grâce à elle. Un immense merci Manon pour ton excellent service. Nous sommes très heureux de notre achat et nous n’hésiterons pas à te recommander ! — Mathieu et Mélanie
- AGamelie gouletMar 2, 20261.0Le pire service de voleur que j'ai vécu. Il y a quelques semaines, j'achète des meubles. Je désirais effectuer un dépôt et payer la totalité avant ma date de déménagement. On m'informe que si je paie seulement un dépôt mes articles ne peuvent être réservés. Alors je paie ma facture total, on me confirme que mes articles sont disponibles et on me donne ma date de livraison. Voilà que j'appelle aujourd'hui pour confirmer ma date de livraison (qui est supposé être dans 3 jours) et on m'avise que 2 articles sont non disponibles. Je désire donc canceller ces 2 articles et me faire rembourser immédiatement (puisque je dois acheter dans un autre magasin qui ont ces 2 articles prêt à être livré) mais voilà qu'on me dit que c'est impossible puisque un de mes articles est en transit donc ils ne peuvent canceller mes 2 articles indisponible tant que mon article n'est pas livré. Non seulement le vendeur ma menti en me confirmant que mes articles sont disponibles, en plus ils tardent à me rembourser. Pire service à vie. PLUS JAMAIS je vais acheter là !
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
This information is certified by The Brick and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 22, 2026Yext Knowledge Graph
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