Brand Certified
The Brick
4.2(1311 reviews)
Certified by The Brick • Mar 22, 2026
Business Details
1150 Autoroute Duplessis, Quebec City, QC
G2G 2B5, Canada
Certified by The Brick • Mar 22, 2026
(418) 864-7060
Certified by The Brick • Mar 22, 2026
http://www.thebrick.com
Certified by The Brick • Mar 22, 2026
About
Certified by The Brick • Mar 22, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 22, 2026
Hours
Certified by The Brick • Mar 22, 2026
Reviews
4.2
1,311 reviews
5 stars
905
4 stars
140
3 stars
56
2 stars
36
1 star
174
- CPClaudia PelletierMar 16, 20265.0Nous avons acheté nos 5 électroménagers à la succursale de Duplessis chez Brick et nous avons eu une très belle expérience avec Ann-Sophie Grenier. Elle nous a très bien accueillis, a pris le temps de nous écouter et connaissait vraiment bien les produits. Nous n’avons jamais senti de pression pour acheter, ce qui est très apprécié. Elle a été patiente, professionnelle et très humaine tout au long du processus. En plus, nous avons obtenu de très bons rabais pour l’achat de nos cinq électroménagers. Je recommande sans hésiter !
- CMCéline Moisan Céline MoisanMar 16, 20265.0C' était ma première fois chez Brick j'ai acheté une causeuse inclinable et un set de cuisine j' ai beaucoup aimé l expérience puis l acceuil en arrivant pas de pression de vente ça ne sera pas la dernière fois que je vais acheter chez vous
- MCMartin ClusiauMar 8, 20261.0Brick n'a pas été en mesure de livrer un article commandé 2 mois plus tôt. Selon Brick, l'article n'était pas en inventaire lorsque la commande a été placée. La date de livraison estimée a été repoussée continuellement et j'ai dû courir après le service à la clientèle pour obtenir des informations sur le délai et la date de livraison variable. Le seul moment où j'ai pu obtenir des renseignements est après avoir placé un avis négatif sur Google. Un gestionnaire m'a contacté, m'a offert un article en remplacement que j'ai refusé (qualité de l'article inférieure) et m'a gentiment demandé de retirer l'avis Google en échange d'un rabais supplémentaire lorsque l'article commandé sera livré. Après 2 mois d'attente, j'ai demandé un remboursement car je n'avais toujours pas reçu l'article commandé. Le lendemain, l'article apparaissait en inventaire sur le site web de Brick. Drôle de coïncidence. Lorsque j'ai communiqué avec Brick pour obtenir l'article au même prix que commandé initialement, ils ont refusé. Brick n'a pas été en mesure de livrer la marchandise et l'expérience a été très mauvaise. La qualité du service est bien meilleure chez Tanguay, Costco, Best Buy, Amazon, pour l'achat d'articles similaires à celui commandé. Encourager une entreprise Canadienne ne sert à rien si le service est mauvais et si on n'obtient pas ce qu'on a commandé.
- JJJérôme JoyalMar 6, 20261.0Très déçu... nous avons acheté 2 divans chez Brick St-Foy. Après livraison, nous nous somme aperçu que le divan ne passait pas dans la cage d'escalier... Nous avons immédiatement appelé pour échanger pour un modèle plus petit le jour même. Refus catégorique puisque nous les avions déballé pour les inspecter à la livraison. Aucune mention sur la facture nis sur le courriel d'achat, le vendeur nous as simplement mentionné d'aller lire leur politique de retour en ligne qui est très difficile à trouver.... maintenent nous somme pris avec un divan neuf à 2000$ qui ne rentre pas dans le salon... plus jamais brick!
- CMClaury MorissetteMar 5, 20265.0Nous avons acheté un matelas et une base de lit chez Brick et nous sommes très satisfaits de notre expérience. Nous avons été très bien conseillés par Ann-Sophie Grenier en magasin et le service était excellent. Les produits sont de très bonne qualité et très confortables. Nous recommandons cet endroit sans hésitation. Frédérick Huot et Claury Morissette
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on The Brick's website for complete details.
Does The Brick offer a price guarantee if I find a lower price?
Yes. If you find a lower price for the same brand and model advertised by The Brick or a competitor within 30 days of purchase, The Brick will refund the difference, subject to conditions detailed online.
Can I cancel my order and receive a refund?
Yes, orders can be canceled by visiting any Brick location prior to delivery or pick up. Refunds are made to the original payment method with some exceptions for cash payments and deposit refunds.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa as payment methods.
What are the pickup hours at The Brick in Quebec City?
Pickup hours are Monday to Friday from 10:00 to 21:00, Saturday 09:00 to 17:00, and Sunday 10:00 to 17:00. Special holiday hours may apply.
What brands does The Brick carry?
The Brick offers a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, and many more.
What pickup and delivery services does The Brick provide?
The Brick offers curbside pickup, standard delivery, and no-contact delivery options to accommodate customer preferences.
Are there nearby department stores or furniture stores to The Brick in Quebec City?
Yes, nearby stores include Bouclair (furniture and linens), HomeSense (department store), JYSK Sainte-Foy (interior design and retail), Marshalls & HomeSense, and Sears Canada (department and furniture store). Customers can visit these for complementary home goods and furnishings.
Which nearby dining options are available near The Brick in Quebec City?
Nearby dining options include Scores - Sainte-Foy (barbecue and fast food), Rôtisserie Scores, Toujours Mikes (Italian and pizza), Burger King, Toscanos Restaurant, and Restaurant Tuscanos (Italian with arcade). These make convenient stops before or after shopping.
How can nearby insurance agencies benefit customers visiting The Brick in Quebec City?
Nearby insurance agencies such as Allstate Du Canada, Allstate Assurance: Simon Allaire, and others provide easy access for customers who may want to discuss or update insurance matters while visiting the area.
Brand Certified Facts from The Brick
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Certified March 22, 2026Yext Knowledge Graph
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