Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
2,409 reviews
5 stars
1,694
4 stars
185
3 stars
77
2 stars
64
1 star
389
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, knowledge, and helpfulness of staff members, particularly Mouna, Mike, and Francis.
Product Knowledge
Many reviews highlighted the staff's ability to provide detailed information and recommendations tailored to customer needs.
Positive Experiences
Numerous customers reported having great experiences during their visits, often mentioning the friendly and attentive nature of the sales associates.
Delivery Issues
Some customers expressed frustration with delivery delays and issues related to product availability.
Overall Satisfaction
The majority of reviews reflected high levels of satisfaction with both the service and the products purchased.
- LVLisa Vani1 day ago1.0This is my second large order from the Brick and once again so disappointed with the delivery team. Rude and arrogant. They were in my house for 30 seconds before ripping a shelf off the wall. When I asked if they had insurance they left my king mattress and the bottom of the stairs and threatened to not deliver the rest. They then took the mattress to the truck and left. I now have to sleep on the couch until further notice because the drivers stole my $3000 bed frame and mattress and refuse to deliver after damaging my house.
- JBjulien boucher6 days ago1.0Twice now they sold me something saying it's in stock then move the delivery date to one month later never trust this website they gonna sell you anything even if they don't have it anymore.Also never got the 48 hours confirmation straight up terrible service
- ZZZenokzNov 14, 20251.0La livraison de brick est pourri les meubles prennent beaucoup trop de temps arrive ça fait presque deux mois que j’ai passer ma commande et je n’ai toujours pas reçu ma laveuse et mon four c’est quoi leurs problèmes sérieux quand j’ai appeler elle m’a dit qu’il étais en train de manufacturer mon four et ma laveuse voyons donc toi . Pus jamais je vais acheter des meuble la! Tu achète c’est clairement que t’en a besoin en tout cas moi j’ai pus de laveuse depuis 3 mois alors j’ai super de besoin alors c’est trop long.
- MOMarie Aline OuelletNov 11, 20255.0Belle expérience lors de ma première visite chez Brick Kirkland. Ahmed a été à l’écoute et a su m’aider à choisir l’ensemble divan-fauteuil qu’il me fallait. J’ai reçu mes meubles quelques jours plus tard sans aucun retard. Très satisfaite du service reçu!
- LBLisa BurnsNov 8, 20255.0⭐️⭐️⭐️⭐️⭐️ I recently purchased a microwave from **Brick**, and I have to give a huge shoutout to **Mike A.** he’s an amazing energy-filled sales guy! Super knowledgeable, friendly, and made the whole process easy and enjoyable. Thanks, Mike, for your great service and positive attitude you’re a real asset to the bizz!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What are The Brick's store hours in Kirkland?
The store is open Monday to Friday from 10:00 to 21:00, Saturday from 09:00 to 17:00, and Sunday from 10:00 to 17:00. Special holiday hours may apply.
What payment methods does The Brick accept?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa.
Can I add an extended warranty to my purchase?
Yes, you can add an extended warranty during the purchase process in store or online, or within 30 days after receiving your product by visiting a store.
Does The Brick offer delivery and curbside pickup?
Yes, The Brick offers curbside pickup, delivery, and no-contact delivery services.
What products and brands does The Brick offer?
The Brick offers a wide range of products including furniture, mattresses, appliances, and electronics from brands like Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, and many more.
Where is The Brick located in Kirkland?
The Brick store is located at 17080 Transcanadienne Ouest, Kirkland, QC, H9J 2M5, Canada.
Are there any nearby places to visit when shopping at The Brick?
Yes, near The Brick in Kirkland, you can find Walmart Canada, McDonald's, Kirkland Public Library, and Tim Hortons, which you might visit before or after shopping for convenience and refreshments.
Can I find food options near The Brick store in Kirkland?
Yes, nearby food options include McDonald's and Little Caesars Pizza, perfect for grabbing a quick meal when visiting The Brick.
What financial services are available near The Brick store?
Nearby financial services include Banque Scotia, BMO Bank Of Montreal, Scotiabank Kirkland, and Western Union agents, useful if you need banking or money transfer while shopping in the area.
Does The Brick offer installation and assembly services?
Yes, The Brick provides professionally licensed installation and assembly services for appliances, electronics, and furniture at competitive prices.