Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
854 reviews
5 stars
648
4 stars
114
3 stars
28
2 stars
19
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism and helpfulness of the staff, particularly mentioning individuals like Cédérik, Danielle, and Xavier for their excellent service.
Delivery Issues
Several reviews highlighted significant problems with delivery, including delays and poor communication from delivery personnel.
Product Knowledge
Customers appreciated the staff's ability to provide clear explanations and recommendations, helping them make informed purchasing decisions.
Mixed Experiences
While many reviews were positive, some customers expressed dissatisfaction with their overall experience, particularly regarding service consistency and product quality.
- GRGabriel RobidasDec 31, 20255.0Nous avons apprécié le sérieux et la gentillesse du vendeur Alexis T. Il a répondu à nos questions et ses appels pour le suivi des commandes ont été appréciés.
- VBValerie BernierDec 26, 20255.0Nous avons été servis par Cederik B. Très professionnel, sympathique et à l'écoute de nos besoins! Nous avons acheté un matela, couvre matela et un oreillé. Il a pris le temps de bien nous expliquer les différences pour nous aider à choisir ce qui nous convenait le mieux. Très bon conseillé! N'hésitez pas à demander d'être servis par lui!
- CMChantal MaroisDec 21, 20255.0Bravo pour votre bon service 😀
- PMPaul MarchandDec 14, 20253.0céderik et le directeur des operations (stephane, je crois) ont ete excellents. le service de livraison par contre fut execrable. l'un des livreur (celui avec accent européen) fut d'une arrogance et affichait un "je m'en foutisme" méchant. je n'y retournerai surement pas. meuble léon m'a donné un meilleur service et de loin. déçu et aigri de mon experience. j'ai toujours des difficultés de config de ma tv et barre de son LG. je vais trouver un autre specialiste pour m'aider.
- SSSuzanne StpierreDec 7, 20254.0Très bon service, la jeune femme qui m'a servi m'a bien renseigné , professionnelle et gentille , merçi Noémi
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item; details are available on the Satisfaction Guarantee page of The Brick's website.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price within 30 days, The Brick will refund the difference with some conditions. See their Price Guarantee page for details.
Can I cancel my order and get a refund?
Orders can be canceled prior to delivery or pickup at any Brick location. Refunds are issued to the original payment method; deposits on special orders are non-refundable.
How can I add an extended warranty to my product?
You can add an extended warranty during purchase online or in-store, or up to 30 days after receiving your product by visiting a Brick store.
What pickup and delivery options does The Brick offer?
The Brick provides curbside pickup, delivery, and no-contact delivery services to most areas; some shipments use third-party couriers or Canada Post.
What are The Brick's store hours?
Open Monday to Friday from 10:00 to 21:00, Saturdays 09:00 to 17:00, and Sundays 10:00 to 17:00. Holiday hours may vary; for example, open 10:00 to 21:00 on November 11, 2025.
Which payment methods are accepted at The Brick?
Payment options include American Express, Cash, Financing, Mastercard, and Visa.
What types of products does The Brick offer?
The Brick sells furniture, mattresses, appliances, electronics, and home goods including sofas, mattresses, refrigerators, TVs, home theatre systems, and more.
Are there any nearby retailers where I can compare electronics before visiting The Brick?
Yes, Best Buy Québec and Fido (available in the Rogers store) are nearby electronics and mobile phone stores where you can compare products.
What dining options are near The Brick for a meal before or after shopping?
Nearby restaurants include Poulet Rouge Promenades Drummondville, Subway, Muffin Plus, and A&W Canada, offering a range of dining choices close to The Brick.
Where can I find family-friendly shopping or entertainment near The Brick?
Promenades Drummondville shopping center and Les Disquaires Sunrise music store are nearby places to enjoy shopping and entertainment around your visit.