Business Details
About
Appliance StoreKitchen AppliancesRefrigerator StoreDishwashersCommercial Appliances
Kleckner and Sons appliances located in Whitehall and Emmaus, PA has built its reputation on providing quality appliances, exceptional repair and service. Our decades of experience, family-owned values, and dedicated team ensure that every customer receives the care and attention they deserve. We are committed to helping you find the right appliance at the best price.
Details
- DebitNot available
- Mobile paymentsNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
269 reviews
5 stars
219
4 stars
16
3 stars4
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Installation Service
Customers consistently praised the professionalism and efficiency of the installation team, particularly highlighting Kyle's thoroughness and care during installations.
Sales Experience
Many reviews noted the knowledgeable and helpful sales staff, who provided valuable assistance in selecting appliances without being pushy.
Customer Service Issues
Several customers reported poor experiences with customer service, particularly regarding follow-up and communication after sales, leading to dissatisfaction.
Delivery Performance
Delivery teams received positive feedback for their punctuality, professionalism, and care in handling appliances during installation.
Product Quality Concerns
Some customers expressed frustration with product issues and the lack of support from the business regarding warranty claims and repairs.
- LALori AnnJan 3, 20262.0We chose to use Kleckner's verses big box stores because we thought we would have a better experience. Unfortunately, that is not the case. We purchased 3 appliances, 2 of which were damaged on delivery. They offered cash back for a damaged refrigerator that was going to be in our basement, which we accepted. This was never sent to me as promised. I had to go to the store 2 weeks later and no one had any idea about it. Luckily, I saved the email confirming the refund and it was given to me. Also, our damaged stove top was to be replaced. One email and 2 store visits later (September and November), I am still waiting. It is January and the products were delivered in August! Very disappointed!!
- CGCarlton GlantzDec 16, 20255.0Kyle was awesome!!!! He was fast and thorough installing our new dishwasher. Would recommend him to all my friends!!!!!!!Thank You, Kyle
- TFTom FosterNov 12, 20255.0What a great place to do business. From the salesperson who had the knowledge of the washing machine we were interested in, to the installers who arrived at time stated and took the time to answer all questions in a friendly & professional manner. Don't waste your time at one of the big box stores! Go with a mom & pop shop like Kleckner's.
- MTmike torbertOct 29, 20255.0Bought a refrigerator. Excellent sales and service from start to installation . I highly recommend Kleckner & sons
- AGAnna Marie GratzOct 23, 20255.0We had our new stove delivered today. Got a phone call this morning giving a 2 hour delivery window. David & Eddie were terrific. Very polite and personable and were very careful so as not to bump into anything when removing the old stove and bringing in the new one! Also, both Will and Nadia at the Emmaus store were very helpful . All reasons why we're longtime customers!
Frequently Asked Questions About Kleckner & Sons
What types of appliances can I find at Kleckner & Sons?
Kleckner & Sons offers a wide range of appliances including kitchen appliances, laundry appliances, grills, refrigerators of various types, freezers, microwaves, dishwashers, washers, dryers, air conditioners, and mattresses.
What are the business hours for Kleckner & Sons?
Kleckner & Sons is open Monday through Friday from 8:30 AM to 8:30 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 12:00 PM to 4:00 PM.
Where is Kleckner & Sons located?
Kleckner & Sons is located at 2177 MacArthur Rd, Whitehall, PA 18052, USA.
Does Kleckner & Sons offer service and repairs?
Yes, Kleckner & Sons provides appliance sales and service, including assembly and repair services.
Which payment options are accepted at Kleckner & Sons?
Kleckner & Sons accepts cash, checks, and offers financing options. They do not accept debit card or mobile NFC payments.
What brands of appliances does Kleckner & Sons carry?
They carry brands such as AGA, Amana, Asko, Bosch, GE Appliances, KitchenAid, LG, Samsung, Whirlpool, Viking, Wolf, and many others.
Is Kleckner & Sons wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers with mobility needs.
Are there any laundry services near Kleckner & Sons?
Yes, nearby laundry service options include Macarthur Road Coin Laundry, Coin Laundry and Dry Cleaner, and American Dry Cleaners, which can be convenient if you are in the area for appliances and need laundry assistance.
What food options are available near Kleckner & Sons?
Nearby dining options include McDonald's for quick fast food, Taco Bell for Mexican cuisine, and Charles Pizza for Italian-style pizza, making it easy to grab a meal before or after your visit.
Are there automotive service options close to Kleckner & Sons?
Yes, several automotive services are nearby including Jack Williams Tire, Just Tires 1222, and NTB - National Tire & Battery, which could be helpful if you're running multiple errands in the area.