5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 629 Snyder Road in Reading, PA to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.
Many customers praised the helpfulness and friendliness of the staff, particularly highlighting sales associates like Newt, Esther, and Gabriel for their knowledge and patience.
Product Quality
Customers expressed satisfaction with the quality of the furniture, describing it as good upper mid-grade and appreciating the variety of styles available.
Delivery Issues
Several reviews mentioned problems with delivery, including delays and miscommunication, indicating a need for improvement in this area.
Sales Experience
The shopping experience was generally described as pleasant, with many customers appreciating the no-pressure approach of the sales staff.
Mixed Reviews
While many customers had positive experiences, some expressed dissatisfaction with the quality of certain products and the inconsistency in service.
MM
Michael
Oct 18, 2025
5.0
DawnLieabold was amazing. She went above and beyond. Made the furniture shopping experience fun.
CF
Charles Frutiger
Oct 13, 2025
5.0
Last month I purchased QN morning Misty sheets for our bed and they are the best. Also Newt Longacre was VERY helpful and I will seek him out in the future
RR
Rob
Oct 10, 2025
2.0
First off I don’t believe the 4.8 star rating. Impossible especially for a furniture company that sells mid to low grade furniture. Maybe they manipulate reviews? We have bought here over the years and it varies between satisfied to completely unsatisfied. Delivery people are fair to poor and I recommend you go over every part of your order before signing. Do not sign anything or allow them to leave damaged furniture with the promise they will make it right. The delivery guys could care less as long as they don’t have to bring it back. They overload their trucks and frequently damage the furniture. They do honor the warranty and have slight better service people. I paid for new not new but slightly damaged. Believe me there are no discounts. The woman who works the desk, not sales, is combative and rude. Its like buying from a big box store. We stopped buying appliances from Home Depot for all of the reasons above. And we couldn’t be happier with the local mom and pop appliance store. Our next furniture purchase will be at a local mom and pop furniture store. R&F Management no need to respond with your canned responses. I am sure there is nothing in this review you haven’t heard before.
NL
Nathan & Jennifer Lipton
Oct 2, 2025
5.0
We were greeted upon entering the store by a lovely salesman, Newt (Highly recommend asking for him if you go, very knowledgeable!). He gave us just enough help so that our questions were answered, but he also let us look around without feeling pressured. He made a very difficult process extremely simple! The price was completely fair and the quality is excellent! We are in love with our new sectional!
DL
dina lemus
Oct 1, 2025
5.0
Great customer service through progressive. Made purchasing very convenient. Thank you