Value City Furniture

4.7
2096 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Value City Furniture
451 Clairton Blvd, Pittsburgh, PA
15236, United States

Hours

Reviews

4.7
2,096 reviews
5 stars
1,824
4 stars
106
3 stars
38
2 stars
16
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of sales staff like JJ, Randy, and Pam, while others reported rude and unhelpful interactions with management.

Delivery Issues

Numerous reviews highlighted significant delays and problems with furniture deliveries, including incomplete orders and poor communication regarding delivery status.

Product Quality

While some customers expressed satisfaction with their furniture purchases, others reported receiving damaged or incorrect items, leading to frustration and dissatisfaction.

Sales Experience

Several customers had positive experiences with sales representatives who were knowledgeable and accommodating, but there were also complaints about pushy sales tactics.

Management Concerns

Feedback indicated issues with management, particularly regarding handling customer complaints and providing satisfactory resolutions.
  • DF
    Dylan Ferina
    4 days ago
    5.0
    Terrell was awesome he has a positive attitude and is great to talk to and fast at his job! He needs a raise period
  • MJ
    Maureen Joyce
    Nov 7, 2025
    5.0
    Delivery men were very polite. Efficient and knowledgeable
  • EB
    Elisha Brown
    Oct 25, 2025
    5.0
    The delivery team was fantastic! They delivered my furniture quickly and even gave me great advice when I accidentally ordered a couch that was too big, suggesting I go with a loveseat instead. Very helpful and professional!
  • SD
    Syd Dalessandro
    Oct 2, 2025
    5.0
    Home furnishings consultant Chuck Haigis made our experience so easy and we left happy customers after previously being disappointed. I will go back whenever we need new furniture specifically for him because of how nice he is. Employees can really make or break a business and this guy seems like a great asset to vcf.
  • LM
    linda mccartney
    Sep 27, 2025
    5.0
    What a great experience buying furniture here! JJ was very friendly and very helpful. He allowed me to take my time and was in no rush. Randy, the manager, was also extremely kind. I would not hesitate to purchase from here again.

Frequently Asked Questions About Value City Furniture

What are the store hours for Value City Furniture in Pittsburgh?

Value City Furniture in Pittsburgh is open Monday through Saturday from 10:00 AM to 9:00 PM, Sunday from 11:00 AM to 7:00 PM. Note that it is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025).

Does Value City Furniture offer delivery services?

No, Value City Furniture does not currently offer delivery services; however, in-store pickup is available.