Business Details
About
Swimming Pool Contractor
Big Splash Pool Service Provides Pool Maintenance, Pool Inspections, Pool Openings and Cleanings, Safety Covers, and Emergency Services to the Perkasie, PA area.
Location
Hours
Reviews
4.8
166 reviews
5 stars
153
4 stars
5
3 stars1
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service, highlighting the staff's responsiveness and willingness to educate clients about pool maintenance.
Reliability
While many reviews noted timely service and reliability, there were also complaints about inconsistent service and lack of communication from the company.
Quality of Work
Overall, customers expressed satisfaction with the quality of work, particularly in pool cleaning and maintenance, although some reported issues with incomplete jobs.
Pricing
Customers found the pricing to be reasonable and competitive, but there were mixed reviews regarding transparency and additional charges for services.
Professionalism
The professionalism of the staff was frequently mentioned positively, though some reviews indicated a decline in service quality over time.
- KLKelly LayfieldNov 7, 20255.0Very pleased with Big Splash! Thank you for the service this year and Closing Pool. On Time and as expected!
- GZgwen zNov 3, 20255.0What a great team! we needed to switch pool companies several times (we have a salt pool) and no other pool company was capable of the maintenance, Once we found Big Splash our pool was crystal clear! They really know their stuff!
- JWJanet WismerNov 1, 20255.0Good communication of details through the office regarding our pool closing. This was our first pool closing with Big Splash, they are timely and efficient. Very nice to work with. Thank you.
- MMmike mathisOct 5, 20255.0On time and great job closing our pool
- EEEmmaOct 5, 20251.0Stay far away from this pool company they will tell you they will come and never come. Extremely rude don’t get back to you ignore your calls and leave you completely stuck!!!! Stay away trust me
Frequently Asked Questions About Big Splash Pool Service
What services does Big Splash Pool Service offer?
Big Splash Pool Service offers pool maintenance, inspections, openings and closings, repairs, equipment re-plumbing, pump and filter repairs, pool light and heater repairs, drain cover replacements, and safety covers.
What are the business hours of Big Splash Pool Service?
Big Splash Pool Service is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Big Splash Pool Service provide emergency services?
Yes, Big Splash Pool Service offers emergency services as indicated in their additional hours text.
What payment options does Big Splash Pool Service accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is Big Splash Pool Service located?
Big Splash Pool Service is located at 959 Sweetbriar Rd, Perkasie, PA 18944-4416, USA.
Are there any discounts for new customers at Big Splash Pool Service?
Yes, new customers receive a 10% discount according to their featured message.
What brands does Big Splash Pool Service work with?
They work with Pentair and LOOP-LOC brands.
How can customers contact Big Splash Pool Service?
Customers can contact them via their main phone at +1 267-797-3087, alternate phone at +1 267-566-1714, or email bigsplashpa@gmail.com.
What nearby places are around Big Splash Pool Service that customers might visit?
Nearby places include Orion Landscapes, Inc (lawn service and landscaping), J B Smith (building supply store), East Branch Perkiomen Creek (river), and Chestnut Hollow Farm (farm and horse boarding). Visitors might explore these locations before or after their pool service appointment.
Can customers find building supplies near Big Splash Pool Service?
Yes, J B Smith is a nearby building supply store, convenient for customers needing supplies related to pool services or landscaping.