La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Many customers praised the helpfulness and professionalism of the sales staff, particularly mentioning individuals like Tatiana and Margaret for their knowledge and patience.
Product Quality
Customers generally expressed satisfaction with the quality and comfort of the furniture, although there were some complaints about specific items not meeting expectations.
Delivery Experience
The delivery service received positive feedback for being timely and respectful, although there were isolated incidents of issues with damaged items.
Sales Experience
The shopping experience was often described as pleasant and pressure-free, with customers appreciating the lack of pushy sales tactics.
Mixed Reviews on Management
While many staff members were praised, there were significant complaints about the store manager's customer service, particularly regarding handling issues and complaints.
EC
Eileen Caratzas
6 days ago
5.0
We had a very enjoyable and positive experience dealing with Joyce and Lauren during the selection of the sectional for our home.
SC
Stephen Cha
Jan 2, 2026
5.0
Awesome awesome awesome! I got a sweet deal on a floor model and am happy! Happy happy joy joy! :)
MC
Marguerite. Chandler
Dec 31, 2025
5.0
We purchased furniture at LaZyboy 12 years ago and continue to appreciate the quality, durability and service they offer. We highly recommend them!
SL
Susan Lerario
Dec 23, 2025
5.0
It was nice to shop there. No pressure. Love my chair.
MK
Monicanne Kidd
Dec 21, 2025
5.0
The Showroom was beautiful! Found the perfect couch and custom chairs. The saleswoman was professional, helpful, and very knowledgeable with picking colors and fabric for the chairs. Furniture was ready within quoted time period and was able to have delivery in within 1 day. Received our Furniture the day before Thanksgiving. Love my new living room!