I am beyond excited to write this review! Paul’s talents and expertise far exceeded my expectations! The quality of his work is exceptional and his customer service is outstanding! It was an absolute joy dealing with D’Orazio Custom Upholstery! Absolutely recommend!
MT
Melissa Tsiobikas
Mar 7, 2023
1.0
Paul D'Orazio Custom Upholstery reupholstered my sofa in the Fall of 2022. It was a beautiful and expensive custom piece from the Orleans Collection from Pompanoosuc Mills that was cherished and loved. Below is a description of the problems when the sofa was delivered: Fabric problems: strip of trim missing, uneven trim, multiple glue drips, glue stains and some spots missing glue, staples popped out, strings hanging, previous fabric showing in spots and fabric has bumps, pulls and wrinkles. Problems with wood trim: original tung oil finish destroyed as they tried to touch up/buff their damage and they added a shiny varnish, huge scars along edges from removing staples, several chips and dents, multiple scratches, countless hanging splinters in wood along a 6 foot trim piece, unsightly wooden plugs inserted. Problems with frame: wobbly, creaky, and unstable. Problems with seat cushion: squared off which completely changed shape of sofa. Springs removed and replaced with hard rigid foam that feels like sitting on plywood.I communicated my concerns. They said they would fix it. I requested a description of how they would repair all the damage and no one has an answer.
GP
Ginny Politz
Aug 22, 2019
5.0
My favorite chair needed help! Thanks to Paul and all the staff, it continues to be a newer version of the same comfy plush wing chair!
NK
Noelle Kodroff
May 16, 2015
5.0
Paul and his entire staff are absolutely wonderful. We brought our 25 year old sofa and two chairs there to be reupholstered and they did a wonderful job. Friends and family thought we had bought new furniture. The quality of workmanship and attention to detail was excellent. My husband and I wouldn't go anywhere else.
Frequently Asked Questions About Paul D'Orazio Custom Upholstery
Do you work on site?
Absolutely! We proudly offer on-site services at our workshop, and we're also happy to come to your home when needed for added convenience. Plus, we invite you to tour our shop and see the craftsmanship up close!"
Do you sell fabric?
We sure do! Our fabric selection includes a wide range of colors, styles, and price points to suit every taste and budget. Whether you're looking for something classic or bold, we've got the perfect fabric for your project.
Is my furniture worth getting done?
In many cases, reupholstering your existing furniture is far more cost-effective than replacing it-especially when it comes to quality or sentimental pieces. Replicating furniture can be expensive, but restoring the original gives you the best of both worlds: craftsmanship and savings.
Do you offer services at your location as well as at customers' homes?
Yes, we offer on-site services at our workshop and also provide home visits for your convenience. You are welcome to tour our shop to see the craftsmanship up close.
Can I purchase fabric for my own projects from you?
Absolutely! We have a wide selection of fabrics in various colors, styles, and price points to suit every taste and budget.
Is it cost-effective to reupholster my existing furniture?
Yes, reupholstering is often more affordable than replacing furniture, especially for quality or sentimental pieces, providing craftsmanship and savings.
What types of custom products do you offer?
We offer motorized blinds, custom shutters, motorized skylight shades, custom headboards, bed skirts, and bedspreads.
What are your store hours?
We are open Monday to Friday from 9:00 AM to 4:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
What payment methods do you accept?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any nearby dining options where I can eat before or after my visit?
Yes, Queen Chinese Restaurant, Pizza Hut, and Two Brothers Pizza are nearby, offering a variety of dining choices.
Are there nearby financial services for convenient banking during my visit?
Yes, you can find Chase ATM and PNC Bank close by for your banking needs.
What local services near you might be helpful along with upholstery needs?
Nearby services include real estate agents like Johanna Evangelou and Amanda Helwig, chiropractic care at Erdenheim Chiropractic, and legal services from the Law Office Of Bonnie G. Ostrofsky, P.C.
How can I contact Paul D'Orazio Custom Upholstery?
You can reach us by phone at +1 267-422-5460 or +1 215-836-1057, or email us at pauljr1410@gmail.com. Also, visit our website at https://www.pauldoraziocustom.com/.