Atlasta Lock & Safe Co

Reviews

• RV

  ren vidal

  Oct 24, 2025
  5.0
  Need a key? They probably have it.
• TS

  TeAna S

  Oct 17, 2025
  5.0
  Very helpful my lock jammed on my suitcase and they were able to get the lock off with no problems.
• KK

  Kels

  Oct 16, 2025
  1.0
  Called the day before to ask about car key/fob replacement. Gentleman on the phone said they offer this service, no need for appointment, just come anytime outside of the 12:30-1:30 lunchtime window. They even asked about year/make/model and was affirmative that a replacement there was doable. Arrived around 1:40, I asked about getting the FOB/Key replacement from a younger gentleman, first off, he said “yeah we don’t do that. We only do key replacements with a chip, we don’t know anything about FOBs or broken buttons” Fair enough, not what was said on the phone but…I mention that I called the day before and he said “well our auto guy isn’t even here he’s at lunch.” Okay when will he be back? “At least 30 minutes” The whole time getting looks like they cannot be bothered and why the hell are you here for this. I mention that I would be okay getting just the key replaced, and I would just do the FOB at a later date. At this point I’m getting frustrated vibes from the gentleman and decide to take my leave. The conversation did not end with any sort of “oh sorry for the miscommunication” or “thank you for coming in” or any basic level of acknowledgement that I’m there to support this small business. Look it’s fair to not have a service available but it’s not fair to treat customers like shit, especially when they do the right thing and call the day before to ask if it’s an option. I cancelled plans, bought ride-share for my partner and the response was disproportionately negative when I was just asking questions about services offered in person at this business. There are plenty of locksmiths in Portland, support another small business.
• JH

  Joon Ae HK

  Oct 9, 2025
  5.0
  OMG, these are the nicest people. This shop is so cool! They fixed my car key issue for less than 50% of what the dealership charges, and they were so quick and friendly. They came out to my car to oil the lock and to test to the key. The locksmith told me some beautiful stories about how he loves antique locks and being able to hold history in his hands. It was so wild to go get a key copied and to literally be emotionally moved by the kindness of the locksmith and his cool stories about locks!
• LA

  Leasing Agent

  Sep 19, 2025
  5.0
  Our property management company uses Atlasta very consistently and we have never had a bad experience. Incredibly responsive, and has been super helpful coming last minute with very little notice. Specifically, Troy, has been immensely helpful pretty much daily. If you have any issues that could use the help of Atlasta, I recommend reaching out!

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