Brand Certified
The Brick
4.5(4361 reviews)
Certified by The Brick • Mar 22, 2026
Business Details
25 Consumers Dr, Whitby, ON
L1N 9S2, Canada
Certified by The Brick • Mar 22, 2026
(905) 444-9044
Certified by The Brick • Mar 22, 2026
http://www.thebrick.com
Certified by The Brick • Mar 22, 2026
About
Certified by The Brick • Mar 22, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 22, 2026
Hours
Certified by The Brick • Mar 22, 2026
Reviews
4.5
4,361 reviews
5 stars
3,537
4 stars
309
3 stars
126
2 stars
75
1 star
314
- MHMead HayeMar 14, 20265.0Just left the Brick in Whitby, I had a wonderful experience with Liberty, very knowledgeable and friendly, not overbearing at all, took the time to answer all my questions, she didn’t cut me off while I was talking, she listened and then respond. Funny enough I didn’t have a lot of questions because she explained even before I ask, went in basically for one item bought something else, thank you so very much Liberty.
- MPMargaret PhillipsMar 13, 20265.0Awesome experience!! First with the shopping then the delivery! The sales person gave us the privacy to choose what we wanted without being pressured (loved that) then the delivery guys very careful and respectful of my hone!! Absolutely loved that! Your sales peeps and delivery peeps are the main reason why I shop at the Brick...also the quality of their products! The Brick rocks!!!! Thank you!
- RJRhonda JessupMar 10, 20265.0Purchased two leather reclining chairs. The first one just didn’t heat up but all other features worked well. The Brick we’re going to replace our chair But when Chris came to deliver our second chair and I mentioned that the heat doesn’t work, he had a look and he fixed the chair for us. He went above and beyond great customer service, great delivery service, the massaging heated chairs are well worth their money. Thank you, Brick For your exceptional service
- SCShanette Meraldo CarlitoMar 7, 20265.0Liberty was my sales associate. I purchased a kitchen set and washer & dryer from The Brick. Liberty was helpful, patient and so professional. Making these types of purchases can be overwhelming at times, but she made it fun and easy. The delivery personnel were super friendly and very efficient. I had a wonderful experience in-store and the delivery reaffirmed my positive experience with The Brick. Thanks Guys!
- SSSageMar 4, 20262.0I purchased a new mattress that arrived with a tear in it. I spoke to the manager, who was very nice, and was told they could exchange it. However, the following day I received an email offering either $150 in store credit or $125 refunded to my card instead. I refused because accepting this would void the warranty on the mattress. Be very careful when purchasing from The Brick. If I hadn’t known that accepting compensation like this could void the warranty, I might have taken the offer and been stuck with a damaged mattress and no protection.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy depends on the item purchased. For complete details, visit the Satisfaction Guarantee page on The Brick's website.
Does The Brick offer a price guarantee?
Yes, if you find the same brand and model advertised at a lower price by The Brick or a competitor within 30 days of purchase, The Brick will refund the difference. Some conditions apply.
Can I cancel my order and receive a refund?
Orders can be canceled with a refund prior to product delivery or pickup. Refunds are made to the original payment method. Deposits on special orders are non-refundable.
How can I add an extended warranty to my purchase?
Extended warranties can be added during checkout online or in-store, or up to 30 days after receiving your product by visiting a store. Options vary by product.
What are The Brick Whitby's pickup hours?
Pickup hours are Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.
What delivery and pickup services does The Brick offer?
The Brick offers curbside pickup, delivery, and no-contact delivery services to most areas in Canada.
What types of products does The Brick sell?
The Brick sells furniture, mattresses, appliances, and home electronics including sofas, dining sets, refrigerators, washers, TVs, and more.
What nearby dining options are available near The Brick in Whitby?
Nearby dining includes Bâton Rouge steakhouse, Starbucks Canada for coffee, Tim Hortons fast food, Wendy's burger restaurant, Big Boys Burgers, Pita Deli, Denny's American restaurant, Chuck E. Cheese family restaurant, Bistro 67 cafe, and Beertown Public House pub.
Are there nearby entertainment and recreational activities near The Brick store?
Yes, nearby you can enjoy LaserMaxx Whitby and Laser Quest for laser tag, and iFLY Whitby Indoor Skydiving for an indoor skydiving experience.
What nearby automotive services can assist customers visiting The Brick?
Nearby automotive services include Jeep Canada dealership, Menzies Chrysler repair, Petro-Canada gas station and car wash, Peter van Dorsser Whitby-Oshawa Honda dealer, Get Approved Durham, Zeenat Baig car sales, Mercedes-Benz Durham dealership and repair, Joseph Campbell Whitby Oshawa Honda, and Firnas Motors engineering services.
Brand Certified Facts from The Brick
This information is certified by The Brick and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 22, 2026Yext Knowledge Graph
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