Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
1,930 reviews
5 stars
1,580
4 stars
141
3 stars
42
2 stars
29
1 star
138
What are people saying?
AI-generated from recent customer reviews
Delivery Service
The delivery team received high praise for being friendly, efficient, and professional, although there were some complaints about inconsistent experiences.
Customer Service
Sales staff were generally described as knowledgeable and helpful, with some standout employees receiving specific commendations.
Product Issues
Several customers reported issues with product quality and warranty claims, leading to dissatisfaction with the resolution process.
Overall Experience
Most customers expressed a positive overall experience, highlighting good prices and smooth transactions, despite some isolated negative incidents.
- CMcurtis mackinnon1 day ago5.0They showed up and assembled the furniture,cleaned up the wrapping and boxes. They were friendly and professional
- PPPhyllis3 days ago4.0It would be nice if the delivery people had something to put on there boots when they go into a home in the winter. If I had known the mattress came in a box I could have picked it up and saved 90$ The salesman was very helpful and friendly
- LLLiane Lafrance4 days ago3.0Disappointed the couch wasn’t delivered on the designated day. Not the first time I’ve ran into this situation with The Brick. Also didn’t help put couch together at all. Delivery DRIVER could use some manners. Delivery helper, polite young man and hard working 😊 DRIVER should lessons🤔 from helper
- VHVickie HartleyDec 23, 20255.0There were some Conflicting messages during the purchase but everyone has been lovely and though i was told that I would have to wait much longer that the original date, I received my item a week before the end of the year. I was even more pleased that I was able to get my item before Christmas. The delivery guys were fantastic overall it’s been a good experience. I love the item that I chose so far and I hope it keeps it quality for some time to come.
- DFDKKK FambamDec 19, 20255.0We had an awesome experience checking out the sofa’s at Bricks. Donna our sales consultant was very accomodating and patient with us providing recommendations based on what we are looking for. We got the sofas on a steal price compared to other stores. The delivery was also smooth and the delivery guys were also kind and helped to assemble the sofas. Overall a very good experience!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What are The Brick's store hours in Sudbury?
The Brick in Sudbury is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does The Brick Sudbury offer curbside pickup and delivery options?
Yes, The Brick Sudbury offers curbside pickup, delivery, and no-contact delivery services for customer convenience.
What is The Brick's return policy?
The return policy depends on the item purchased; customers should check the Satisfaction Guarantee page on The Brick's website for complete details.
Can I add an extended warranty to my purchase at The Brick Sudbury?
Yes, extended warranties can be added during the purchase process online or in-store, and up to 30 days after receiving the product at a store visit.
What payment options are accepted by The Brick Sudbury?
The Brick Sudbury accepts American Express, cash, financing, Mastercard, and Visa as payment methods.
What brands does The Brick Sudbury carry?
The store carries a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, JBL, and many more.
Where is The Brick store located in Sudbury?
The Brick is located at 747 Notre Dame Avenue, Sudbury, Ontario, P3A 2T2, Canada.
Are there any nearby places of interest around The Brick Sudbury?
Yes, nearby places include NAPA Auto Parts for automotive needs, UPS Access Point location for shipping, Staples Sudbury for office supplies, and Sleep Country Canada for additional mattress options.
How can nearby transit or services help me when visiting The Brick Sudbury?
You can conveniently coordinate visits to nearby services such as UPS Access Point for shipments, Staples for printing and office needs, or explore local restaurants like Flame Jerk House for dining before or after shopping.
What other furniture and home stores are near The Brick Sudbury that I might want to visit?
Nearby furniture and home stores include Aaron's Inc., Value Village, and Sleep Country Canada, which can offer additional options to complement your shopping at The Brick.