Brand Certified
The Brick
4.5(2456 reviews)
Certified by The Brick • Mar 22, 2026
Business Details
275 Fourth Ave, St. Catharines, ON
L2S0C2, Canada
Certified by The Brick • Mar 22, 2026
(905) 685-1771
Certified by The Brick • Mar 22, 2026
http://www.thebrick.com
Certified by The Brick • Mar 22, 2026
About
Certified by The Brick • Mar 22, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 22, 2026
Hours
Certified by The Brick • Mar 22, 2026
Reviews
4.5
2,456 reviews
5 stars
1,949
4 stars
197
3 stars
64
2 stars34
1 star
212
- AWAshley Windsor2 days ago5.0This delivery team was much better than the last ones we had! First team wouldn’t even take the couch off the truck for delivery and just said “we know it won’t fit”…..Well then comes those amazing team on another day for the same delivery and guess what…not only did they take it off the truck…it was able to fit and be delivered! The team was absolutely amazing with getting the couch in and we are very appreciative of their work and knowledge of how to maneuver larger items to fit where needed! They were polite, considerate and respectful! Shitty that the other team couldn’t do there job in the first place and we had to go without furniture for a week but in the end all worked out thanks to this amazing team!
- DCDebra Caldwell5 days ago3.0Recently bought 2 chairs from the Brick store St. Catharines. I asked the Sales rep, do these need to be assembled, he said no i don't think so. The chairs arrived. When we opened the first one, it had to be assembled. I found the chair not as comfortable after sitting in it for a short while. I wanted to exchange these, the other still in box not assembled, and was told no, you cannot because their policy is they do not do returns on furniture requiring assembly. I was not aware of the policy and was also told they would not need to be assembled at time of purchase. So here i am stuck with 2 chairs, that are not great for comfort. Satisfaction guaranteed? That is what they claim but when it comes down to it, not the case or read the fine print. This is not the first time i have had a poor experience with the Brick(same location) and have bought many things from the Brick over the years. Anyway, will think twice about going back. My first experience was terrible and we were planning on purchasing over $3000 in merchandise. I asked for the delivery charge to be waive of $90 which they refused. However was told that they would remove if i made a donation to some charity. There was another incident where we had tables delivered to the store. Received a call they were there for pick up. Drove out there only to find out one piece missing. They said you will need to come back...this was not our problem and after discussion and complaining they finally agreed to deliver. Maybe just this store but note to self...will avoid in future
- BWbonnie worsleyMar 14, 20265.0Purchased sofa, side chair and end table. Delivered quickly and with ease. Delivery men were courteous and friendly. Removed plastic, cardboard from sofa and attached the backs. Took approximately 5 minutes to complete. Extremely efficient job. Very happy with purchase and performance of delivery men. Looking to purchase again in the near future. Thank you
- JRJason ReidMar 12, 20263.0Absolutely love the couch I got (5 stars there.. Elevate sectional 6pc ebony) Took over 2 months to get (which was known at time of purchase but still annoying). Setting up delivery was also not nearly as simple as it should have been. Why call if you don't know what dates are available and have to go back and forth playing phone tag. And still only got 5/6 pieces as one I guess arrived to the warehouse damaged. Apparently 2 more weeks for the other one..Better than getting one damaged I guess. I think they should only be displaying items they actually have available but what do I know.. It is what it is lol. But ya.. The brick items great.. Logistics could use some improvements.
- NBNehlan BinfieldMar 3, 20265.0The Brick team were amazing. Shout out to Angela for being a top notch person helping me out. The delivery team was efficient and delivered the furniture safely. Now the furniture itself, I am extremely disappointed. I thought I was getting better than IKEA, when in fact I was getting worse, far worse quality of materials and fit and finish. Unfortunately this is a disposable product. The wood So soft, it dented and scratched when taken out of the package gingerly. The metal “prongs” to hang the side rail were hammered flat and impossible to hang as-is out of the box. Needed to be pried “open” to make them useable. Again, nothing against the Brick team. They were amazing. Buyer beware with product.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
Return policy varies by item; see the Satisfaction Guarantee page on The Brick's website for details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, find a lower advertised price on the same brand and model within 30 days at The Brick or competitors and get refunded the difference, conditions apply.
Can I cancel my order and get a refund?
Yes, orders can be cancelled and refunded prior to delivery or pick up by visiting any Brick location with refunds issued to the original payment method.
Can I get my deposit refunded in cash if I paid in cash?
Cash refunds are not always possible; cash payments are typically refunded to a debit card or via cheque mailed to the payer.
How can I add an extended warranty to my purchase?
Warranties can be added during online or in-store purchase, or within 30 days after receipt by visiting a Brick store; details are on the Warranties and Protection Plans page.
What delivery services does The Brick offer?
Premium Delivery Service is available in most areas; third-party and Canada Post shipping are used where The Brick delivery isn't available; no deliveries to the USA.
What installation and assembly services are available?
Licensed installation and assembly are offered for appliances, electronics, and furniture at competitive prices; see Installation and Assembly page for details.
What are The Brick's store hours?
Open Monday to Friday 10:00-21:00, Saturday 10:00-19:00, Sunday 11:00-18:00; holiday hours may vary.
How can I get to The Brick store in St. Catharines using nearby landmarks?
The Brick is located near Michael's crafts store and KFC, making it easy to find and combine your shopping or dining visits.
Are there places to eat near The Brick in St. Catharines?
Yes, nearby options include KFC for fast food, Chopped Leaf for salads, barBURRITO for Tex-Mex, Big Marco's Italian Restaurant, and McDonald's Canada.
What other stores and services are close to The Brick that I might find useful?
Nearby are Michaels for arts and crafts, Beauty Boutique by Shoppers Drug Mart, Canadian Tire Gas station, Farm Boy grocery store, and Sleep Country Canada mattress store.
Brand Certified Facts from The Brick
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Certified March 22, 2026Yext Knowledge Graph
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