Business Details
About
House Cleaning Service
For more than 40 years, Merry Maids has been providing superior home cleaning services that allow busy homeowners to spend more of their free time doing what they love. Each of our professional maids are bonded, insured and thoroughly trained before entering any home, so you can trust you’ll receive a high-quality, consistent cleaning with each visit. We use our own custom-made cleaning products and techniques that effectively capture contaminants and cut through grease and grime, leaving you with cleaner air and surfaces that shine. Our free in-home consultations allow us to fully understand your cleaning needs and provide a solution that best suits your lifestyle. We offer flexible services to accommodate all budgets and are committed to our 100% satisfaction guarantee. If you are ever unhappy with your cleaning, simply let us know and we will return to your home and ensure things are done to your expectations. If you’re ready to take back your free time while enjoying the benefits of an immaculately clean home, call Merry Maids today.
Location
Hours
Reviews
4.5
218 reviews
5 stars
173
4 stars
19
3 stars
4
2 stars
5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Cleaning Quality
While many customers praised the thoroughness and attention to detail of the cleaning teams, several reviews indicated dissatisfaction with the quality of deep cleaning, citing missed areas and superficial work.
Customer Service
The business received mixed feedback regarding customer service, with some customers appreciating the responsiveness and professionalism, while others reported poor communication and unresolved complaints.
Pricing Concerns
Numerous reviews highlighted concerns about the pricing, with several customers feeling that the cost did not match the quality of service received, leading to perceptions of overcharging.
Reliability
Many customers noted the reliability and punctuality of the cleaning teams, often mentioning consistent service and the ability to accommodate scheduling needs.
Staff Professionalism
The cleaning staff were frequently described as friendly, professional, and hardworking, contributing positively to the overall customer experience.
- TRTomoko Ryan4 days ago5.0Professional and amazing job. Thank you so much 😊
- SHShawn Hunter6 days ago5.0The Merry Maids of Ottawa team certainly didn’t disappoint! They were efficient, incredibly thorough and left our home sparkling from top to bottom. I wouldn’t hesitate to recommend these professionals to anyone. Finally a great service I can count on!
- GMGlen MéthotSep 15, 20255.0Amazing team and amazing results. Highly recommend.
- RCRichard ClaveauAug 14, 20255.0So easy to make an appointment. And you receive reminders days before, and even get notices the day of when they are on their way. Results were quick, professional and amazing. Definitely recommend.
- KMKatie MAug 12, 20255.0Merry Maids did a quick, efficient, and thorough clean of my two-bedroom, one-bath apartment. It was the perfect gift to myself postpartum, and the cleaners were simply lovely, working around me and my newborn with ease. Highly recommend!
Frequently Asked Questions About Merry Maids of Ottawa
What services does Merry Maids of Ottawa offer?
Merry Maids of Ottawa offers move in/out cleaning, spring cleaning, weekly, biweekly, monthly, and one-time cleaning services.
Are the maids at Merry Maids of Ottawa trained and insured?
Yes, all maids are bonded, insured, and thoroughly trained before entering any home to ensure high-quality cleaning.
What are the operating hours for Merry Maids of Ottawa?
They are open Monday through Friday from 7:30 AM to 5:30 PM and closed on Saturdays and Sundays.
Where is Merry Maids of Ottawa located?
Merry Maids of Ottawa is located at 2620 Lancaster Road, Units AB, Ottawa, ON, K1B 4Z4, Canada.
What is the best way to contact Merry Maids of Ottawa?
You can contact them by phone at +1 613-244-1992 or email at info@merrymaidsottawa.ca.
Does Merry Maids of Ottawa offer eco-friendly cleaning options?
Yes, they use eco-friendly and pet-safe custom-made cleaning products and techniques for a healthier home environment.
What guarantee does Merry Maids of Ottawa provide if you are unsatisfied with their cleaning?
They offer a 100% satisfaction guarantee and will return to your home to ensure the cleaning meets your expectations if you are unhappy.
Are there any nearby facilities where clients can enjoy activities before or after their cleaning appointment?
Yes, nearby you can visit the Minto Skating Club for skating or Empower Fitness for workout sessions to make your day more enjoyable.
How can the nearby Ottawa Sports Science Centre assist clients in the area?
Clients interested in health and wellness can visit the Ottawa Sports Science Centre, which offers chiropractic and gym services close to Merry Maids of Ottawa.
Are there any local businesses nearby that could be useful for home improvement or furnishing needs?
Nearby, you can find Art Deco Flooring for carpets and home improvement, and Elite Contract Furniture or Interspec Furniture Solutions Inc for furniture needs.