Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Today we went to The Brick to replace our broken General Electric washer, and upon arrival, we were met with Aravind. Aravind was super welcoming, charming and very professional!
One problem: our warranty wasn't bundled. And considering if a washer breaks, the dryer bought alongside it may break too, either we needed to sell our existing one or buy a new one completely. But Aravind and his manager so kindly did us a favour and told us that our dryer would be replaced as well (even though we didn't have a bundle).
Thank you so much for this wonderful favour and experience, genuinely some of the best people ever. Please come here and do business with Aravind ESPECIALLY; my guy doesn't play around 😁
DC
David Cao
Mar 12, 2026
1.0
It is easy to buy and very hard to return. Before I purchased a set of bed covers, I asked if I can return it if something wrong. It was closing time and I don't have time to check it. The front desk said "yes" within 48 hours. The second day at home, I open the bag and check it, I found a broken area. I went to store to return it. However, the girl who serviced me yesterday said: it is a small problem, I cannot return it. I asked to talk to the manager, but the manager didn't showing up. At last, the operation manager called "Kajal" walked out the office, she was very arrogant, she even don't bother to walk to the desk to face me and talk to me. She just stand at the door of the office, said "no, you cannot return it". She was very rude.
It took me long time to fight for my right. The first girl said I only can get store credit. I can use the credit to buy other things. Anyway, it is a long story. I took me 40 mins to get the thing returned.
Be careful to buy things there, ask them to write down the return policy, otherwise, it is very hard.....
PW
Pat Wells
Mar 10, 2026
1.0
Terrible place.I am still waiting on a couch that I ordered two months ago. I didn't have anyone help me as I am elder to put my bed together because it was supposed to come at a certain date and it did not. They called me the night before and said it was no longer coming. And I am 78 years old and there I was all alone during the week when it was randomly delivered. No one helped me. I was very desperate and very upset. My poor son had to lose more time off work. I still have no couch if I had known. I would have moved on a different date, but they promised me that a month in advance was enough time to have the item and they called me the night before not even a week before the night before, I guess they hire just about anybody these days to run businesses. Disappointed
MW
Mary Wells
Mar 10, 2026
1.0
Terrible worse place ever. We had ordered a couch, a dresser and a bed for an elder woman moving into an old age home and we're promised because we ordered in advance that it would be there on the date we needed we all booked off the date we told them it was very important to be that day because we all had it off so that we could help her. The night before, which was the day we moved in the next day we were supposed to receive all the items they decide to call us and tell us that it's not coming tomorrow and we were shocked because they promised for sure, especially since it was going to an old age home and she has no other family to assist her. They said, no, it wasn't coming. We all booked that weekend off. We were there to help her. Instead, it arrived during the week cost so much hardship for us that we had to drive across town because we live nowhere near her which not to also mention, she had to sleep on the floor until we were able to get there. Also, her couch did not arrive as promised. And has yet to arrive, it has been months so she moved into her place and picked her moving date based on the bricks delivery promise. She could have moved later, but they promised that she would have had everything on time and she did not. Also, I'd like to add.I have several things from the brick and also disappointed myself.For example, a dishwasher that hasn't even made it a year and it's already not working. DO NOT BUY YOUR STUFF FROM THE BRICK.GO ANYWHERE ELSE, DO NOT BUY FROM THE BRICK, NOT WORTH IT. ALSO I WOULD LIKE TO ADD THEY FOLLOW YOU LIKE HAWKS. WHEN YOU GET IN BECAUSE THEY WANT YOUR SALE. BUT AFTER THAT, THEY DON'T GIVE A DAMN ABOUT YOU BECAUSE THE WOMAN THAT HELPED US, HER NAME WAS RAMYA SHE GAVE US HER PHONE NUMBER. I CALLED HER PROBABLY A 100 × TO GET SOME HELP. 2 DAYS AFTER AND NO ANSWER WEEKS AFTER NO ANSWER COULD NOT FIND. SHE SAID THAT WAS HER CELL APPARENTLY IT WASN'T AND THEY STAND AROUND THERE.WAITING TO POUNCE ON YOU.WHEN YOU ENTER, YOU DON'T EVEN HAVE THE TIME TO BREATHE AND THEY FOLLOW YOU LIKE VULTURES. NOT WORTH MY TIME OR MONEY. The location I have posted on is the location.I went to
ME
Me Et
Mar 7, 2026
5.0
I had a really great experience at this store, thanks to Sandy. I actually stopped by just to check on an item for a friend and was told earlier that it might be out of stock. Sandy went out of her way to help and took the time to look into it carefully. Not only did she manage to locate the item, but she did it with such a positive, customer-focused attitude.
She was friendly, patient, and genuinely eager to help, which made the whole experience smooth and pleasant. It’s clear that Sandy truly cares about providing excellent customer service and making sure customers leave satisfied.
Even though I wasn’t originally shopping for myself, her professionalism and helpfulness really stood out. The store is lucky to have someone like Sandy on their team. I would definitely recommend this location based on the great service I received!
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies depending on the item purchased. Please check the Satisfaction Guarantee page on The Brick's website for details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price from The Brick or a competitor within 30 days of pick up or delivery, they will refund the difference, subject to conditions.
Can I cancel an order and get a refund at The Brick?
Yes, cancellations and refunds can be processed at any Brick location prior to delivery or pick up. Refunds are made to the original payment method, with some conditions for special orders.
How can I add an extended warranty to my product at The Brick?
You can add an extended warranty during purchase online or in-store, or up to 30 days after receiving your product by visiting a Brick store. Warranty options are available during online checkout.
What delivery and pickup options does The Brick offer?
The Brick offers curbside pickup, delivery, and no-contact delivery services in most areas. Some products may be shipped via third-party couriers or Canada Post.
What are The Brick's store hours for pickup and shopping?
The Brick is open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 19:00, and Sunday 11:00 to 18:00. Holiday hours vary; for example, November 11 is 10:00 to 21:00.
Which major brands does The Brick carry?
The Brick carries brands such as Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, and many more across furniture, appliances, and electronics.
What payment methods are accepted at The Brick?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa as payment options.
Can you tell me about nearby dining options when visiting The Brick at 3025 Ridgeway Rd, Mississauga?
Nearby restaurants include Hakka Ren - Dundas (Chinese), Bait Sitty (Middle Eastern and sandwiches), Bamboo Legend (Thai and Vietnamese), Alfakhercafe (Middle Eastern and Turkish), and Rajdhani Sweets & Restaurant (Indian). These provide great dining choices before or after visiting The Brick.
Are there nearby transit or car rental services close to The Brick in Mississauga?
Yes, Enterprise Rent-A-Car and Alamo car rental agencies are nearby, making it convenient to rent a vehicle to visit The Brick or explore the area.
What other retail stores are near The Brick in Mississauga for a convenient shopping trip?
Near The Brick, you can find stores like Scholar's Choice (toys), Lumber Liquidators (flooring), Blinds To Go (window coverings), and The Shoe Company (footwear) to complement your shopping experience.
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