Business Details
About
Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting ToolsRONA
RONA Mississauga (Dundas) provides a wide variety of home improvement products including vanities, toilets, seats & bidets, shower and accessories, kitchen & bar faucets, bathtubs and surrounds, sinks, shower accessories, laundry room, mirrors, medicine cabinets, wall lightings, all types of fans, outdoor accessories & home decor, washers and dryers, furniture and cabinet hardware, window treatments, appliances, paint products, power tools, and indoor accessories. Whether you are a beginner, or an expert, We have all home improvement essentials. Shop home improvement essentials on our website or at your local home improvement store RONA Mississauga (Dundas) & start improving your home today!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
791 reviews
5 stars
409
4 stars
202
3 stars
71
2 stars
20
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for being helpful and knowledgeable, others are criticized for being dismissive and unprofessional.
Product Availability
Customers noted that the store often has limited inventory and higher prices compared to competitors, leading to frustration when items are out of stock.
Store Experience
The store is described as well-organized and clean, but some customers reported issues with staff attitude and efficiency, impacting their overall shopping experience.
Staff Knowledge
Certain employees, like Tony and Ross, received commendations for their expertise and assistance, enhancing the shopping experience for customers.
- AAAmarDec 24, 20251.0Do not shop at this particular location especially if you need to return something you bought at Rona+. They said it’s a small store and I have to go a bigger store to return it. I will remember to stick with Rona+ for shopping and for any returns at one location. SKU was active in the system (person at a larger Rona confirmed later where I had to go there to return that item). I even asked for the manager at Dundas location who came over to tell me the same thing as the cashier to go a bigger Rona store to return that item (item 32664767821 on Dec 24 around 3pm). That’s how you kill traffic to your stores by refusing to return an item that should have been taken back, why would I buy anything there and give them my business.
- UKUmss KaNov 29, 20251.0Tony Silva Is an absolutely awful, argumentative, illogical person to be running a store. Awful experience end to end. $100 sheet of form plywood that is meant to offer a smooth resinous surface has manufacturing defects by way of bumps and ridges. The guy at the lumberyard was entirely unmotivated to allow me to property inspect the sheet. Whining and moping like doing society a free service by holding a job. So? Ended up with garbage sheet that is no good. Now one would expect a store manager to have ability to reason. Instead of understanding the defect and owning the issue, he argued on my use case. I could decide to burn it, eat it or throw it off the ridge. That is not up to Rona to preach me. It’s like selling a blunt saw and then arguing on what I am using it for. What? No concept of customer service or intellect to understand that it is DEFECT in the product. I have to throw away this sheet and bite 115$ plus the three hours driving back and forth in traffic. Never buying from Rona again. This would never happen at Home Depot.
- MMMNov 18, 20255.0The best place for ur home needs Awesome service Bob it is a Jem
- TJThomas J.Nov 3, 20251.0Does not have half the hardware of any other store.
- MMMark MedlandOct 13, 20254.0It’s fine. Any staff members planted in a location (cash, paint, orders) are good but the guys working the floor can be elusive and dismissive. Store is well stocked and there are generally good deals. Really hate the Consumer Distributor’s style system to the lumber yard (a 3 step system to buy a 2 by 4 is not efficient).
Frequently Asked Questions About RONA Mississauga (Dundas)
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
Can I rent a truck at this location?
Yes. We offer truck rentals at this location. To reserve a truck, please contact the store directly. Availability may be limited, especially during peak seasons, so we recommend calling ahead to confirm before visiting.
How do I know that truck/van is available for rental at RONA location?
If you see a truck or van parked at the store, that’s the first sign that it’s available for rent. To save yourself a trip, you can call the RONA store’s customer service desk ahead of time to confirm availability. Rentals are offered on a first-come, first-served basis.
How do I qualify for the vehicle rental?
To rent a vehicle, you must:
> Be at least 21 years old
> Hold a valid full driver’s license (not a graduated license)
> Provide proof of insurance in your name
> Present a major credit card
NOTE: For the Province of Saskatchewan, the customer must be at least 21 years old, have a valid driver’s license.
Do RONA charge deposit for the truck/van rental?
A deposit of $500 for all rentals will be charged before we rent the van to a valid credit card. After inspection deposit will be refunded less the rental fee when customer return the van/truck.
How do I pay for the truck/van rental?
We accept all major credit cards.
Please note that cash, checks, gift cards, money orders, or prepaid visa cards are NOT accepted as payment for vehicle rentals. Store associates do not receive discounts on truck rentals and are charged the same rental fee as the customer.
Do RONA offer insurance for the vehicle rental?
At this time, RONA does not provide rental insurance. You’ll need to use your own liability insurance that covers non-owned vehicle rentals. Please make sure the proof of insurance is under the renter’s name.
What is your return policy for truck / van rental?
Returns are simple! When you bring back the vehicle, we’ll do a quick walkaround inspection and check the fuel gauge. As long as the vehicle is in the same condition and fuel level as when you rented it, you’re good to go.
Are there any other conditions I should know before renting truck/van?
No additional requirements apply. However, if you’d like more details about specific rental conditions, feel free to contact the RONA store where you plan to rent.
What types of products does RONA Mississauga (Dundas) offer?
RONA Mississauga (Dundas) offers a wide variety of home improvement products including paint, flooring, electrical items, bathroom fixtures, kitchen faucets, appliances, furniture, power tools, and indoor and outdoor accessories.
What are the store hours for RONA Mississauga (Dundas)?
The store is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM.
Does RONA Mississauga (Dundas) offer delivery and in-store pickup?
Yes, RONA Mississauga (Dundas) offers in-store pickup, delivery, and no-contact delivery services for your convenience.
How can I check the status of my RONA order?
You can check your order status online by entering your order number and e-mail address or by logging into your RONA account. Email updates will be sent if your order status changes.
What is RONA's return policy?
If you are not satisfied with your product (except appliances), you can return it within 90 days in its original condition and packaging with your receipt for a refund, exchange, or store credit. Visit rona.ca/en/returns-and-refunds for details.
Are installation services available at RONA Mississauga (Dundas)?
Yes, many stores including this location offer various installation services such as appliance installation, flooring, cabinetry, windows, doors, and bathroom renovations. More details are available at rona.ca/en/install-services.
Can I rent a truck or tools at RONA Mississauga (Dundas)?
Yes, truck and tool rentals are available at this location. It is recommended to call the store ahead to check availability and make reservations.
What payment options does RONA Mississauga (Dundas) accept?
Payments can be made using Visa, MasterCard, American Express, PayPal online, and cash or cheque in-store. Credit card is required for online purchases.
How can the nearby Pro Desk at RONA assist customers?
The Pro Desk at RONA provides specialized building supplies and expert advice for contractors and DIYers, offering added convenience and expertise to complement your shopping at RONA Mississauga (Dundas).
What nearby services can I find around RONA Mississauga (Dundas) for home improvement?
Nearby you can visit the Garden Centre at RONA for outdoor plants and supplies, Kitchen Design at RONA for remodeling ideas, and Plumbing Mart for plumbing needs, making it easy to get comprehensive home improvement assistance in one area.
Are there nearby fitness or wellness centers near RONA Mississauga (Dundas)?
Yes, nearby places include Huf Gym Inc for boxing fitness and Saude E Paz de Espirito for health foods and holistic products, providing options to relax or work out before or after your home improvement shopping.