Business Details
About
Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting ToolsRONA
RONA+ Central Mississauga provides a wide variety of home improvement products including vanities, toilets, seats & bidets, shower and accessories, kitchen & bar faucets, bathtubs and surrounds, sinks, shower accessories, laundry room, mirrors, medicine cabinets, wall lightings, all types of fans, outdoor accessories & home decor, washers and dryers, furniture and cabinet hardware, window treatments, appliances, paint products, power tools, and indoor accessories. Whether you are a beginner, or an expert, We have all home improvement essentials. Shop home improvement essentials on our website or at your local home improvement store RONA+ Central Mississauga & start improving your home today!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
3.7
2,179 reviews
5 stars
931
4 stars
563
3 stars
211
2 stars
102
1 star
372
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers experiencing long wait times for assistance and unhelpful or rude staff.
Product Availability
Customers reported issues with product availability, including items listed online that were not in stock at the store.
Staff Knowledge
There were mixed reviews regarding staff knowledge, with some customers praising helpful employees while others noted a lack of product knowledge among staff.
Return Policy
Customers expressed frustration with the return policy, particularly the requirement for paper receipts and difficulties in processing returns.
Store Environment
While some customers appreciated the cleanliness and organization of the store, others noted a lack of staff presence and engagement.
- MBMat B3 days ago2.0Place was empty and not a single person helped me, despite when I walked in I saw a bunch of employees just hanging around cracking jokes. What I ended up getting (on the other end of the store) was also extremely overpriced, when I saw it the next day at another hardware store. Clearly sour about the whole experience.
- JJJayDec 30, 20255.0Renovating my bathroom and found that Rona has the best selection of bathroom tiles in the heartland area and exactly what i was looking for. One stop shop for all your renovation needs. Employees were helpful as well
- GSGURPREET SIDHUDec 28, 20251.0Very bad customer service..we went to get paint and we were 2 person in the raw and the man was attending only one person from last 45 mins .
- RBRyan ByrneDec 22, 20251.0I went here to purchase a new dishwasher, as mine had died. I paid extra for delivery, warranty, and installation. The sales associate told me they would remove the old dishwasher from my house and dispose of it. First off, I set the time online, For Monday Morning, the 7am-12pm spot. When I got the confirmation email, it said they would be there in the afternoon, not the morning as I'd selected. Already, that was an issue, as I had a Doctor's appointment at 2pm. I was unable to contact anyone to change the installation appointment time or date, either by phone or email, so I rearranged the time with my Doctor to 9:am. Then, I get a message on the day before saying that the installer would be arriving between 7am and 12pm. Great. Now I had to call and change my doctor appointment a second time, and costing me $50 because it wasn't 24hr notice. So already off to a bad start. Anyways, the tech arrived and did the install. I was satisfied with that. However, he left the old unit in the middle of my kitchen, and all the packaging from the new one in a pile in my living room. I was told by the sales associate that they would take the old unit and the trash from the new one. He could have at the very least put it into a spot out of the way, or near the door. I feel like I was lied to at the store about what was included. I would have paid any necessary costs for removal as this was a Christmas gift for my mother and I wanted it to be perfect. It cost me almost $1500, and now I have to get someone to help me remove the old dishwasher and take it to the dump, along with the packaging. It was disappointing to pay so much in extra charges and left with a mess. Rona needs to have better communication both from sales to customers and with the installers. Edit: The number you gave me to call hung up on me after waiting on hold for 10mins. An automated response told me to call the store, which no one picked up at. What a joke. Changed rating from 2 stars to 1. If you really want to make this right, you have my number. Call me.
- ADAlison DearloveNov 8, 20251.0I ordered a door from Rona online. The door was to come from this location. After the order not arriving on the shipping date I canceled the order. It has now nearly 3 weeks and my money has not been refunded. I have called this location twice and Rona customer service 7 times and I keep being told the item hasn’t arrived back at the warehouse so they can’t issue a refund. I believe the item is lost or stolen. No one at this location or online will listen to me or help me. It is beyond frustrating. I want my $500 back and am tired of being told that someone will call or email me and no one does. Give me my money back!
Frequently Asked Questions About RONA+ Central Mississauga
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA+ store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
Can I rent a truck at this location?
Yes. We offer truck rentals at this location. To reserve a truck, please contact the store directly. Availability may be limited, especially during peak seasons, so we recommend calling ahead to confirm before visiting.
How do I know that truck/van is available for rental at RONA+ location?
If you see a truck or van parked at the store, that’s the first sign that it’s available for rent. To save yourself a trip, you can call the RONA store’s customer service desk ahead of time to confirm availability. Rentals are offered on a first-come, first-served basis.
How do I qualify for the vehicle rental?
To rent a vehicle, you must:
> Be at least 21 years old
> Hold a valid full driver’s license (not a graduated license)
> Provide proof of insurance in your name
> Present a major credit card
NOTE: For the Province of Saskatchewan, the customer must be at least 21 years old, have a valid driver’s license.
Do RONA+ charge deposit for the truck/van rental?
A deposit of $500 for all rentals will be charged before we rent the van to a valid credit card. After inspection deposit will be refunded less the rental fee when customer return the van/truck.
How do I pay for the truck/van rental?
We accept all major credit cards.
Please note that cash, checks, gift cards, money orders, or prepaid visa cards are NOT accepted as payment for vehicle rentals. Store associates do not receive discounts on truck rentals and are charged the same rental fee as the customer.
Do RONA offer insurance for the vehicle rental?
At this time, RONA+ does not provide rental insurance. You’ll need to use your own liability insurance that covers non-owned vehicle rentals. Please make sure the proof of insurance is under the renter’s name.
What is your return policy for truck / van rental?
Returns are simple! When you bring back the vehicle, we’ll do a quick walkaround inspection and check the fuel gauge. As long as the vehicle is in the same condition and fuel level as when you rented it, you’re good to go.
Are there any other conditions I should know before renting truck/van?
No additional requirements apply. However, if you’d like more details about specific rental conditions, feel free to contact the RONA+ store where you plan to rent.
What types of home improvement products does RONA+ Central Mississauga offer?
RONA+ Central Mississauga offers a wide variety of home improvement products including paint, flooring, electrical items, bathroom vanities, toilets, kitchen faucets, appliances, furniture, cabinets, power tools, and indoor and outdoor accessories.
What are the store hours for RONA+ Central Mississauga?
The store is open Monday to Friday from 6:00 AM to 9:00 PM, Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does RONA+ Central Mississauga offer delivery and pickup services?
Yes, RONA+ Central Mississauga offers in-store pickup, delivery, and no-contact delivery services.
How can I check the status of my RONA+ online order?
You can check your order status online by entering your order number and email address or by logging into your RONA+ account, and you will receive email updates if your order status changes.
What payment methods are accepted at RONA+ Central Mississauga?
Payments can be made using Visa, MasterCard, American Express, or cash (in-store only).
Does RONA+ Central Mississauga offer truck or tool rentals?
Yes, this location offers truck and tool rentals. You can reserve a truck by contacting the store directly. Availability is on a first-come, first-served basis.
Can you tell me about the return policy at RONA+ Central Mississauga?
Products (except appliances) can be returned within 90 days of purchase in original condition with original receipt for a refund, exchange, or store credit. More information is available on their website.
What nearby dining options are available around RONA+ Central Mississauga?
Nearby dining options include Little Caesars Pizza, Subway, Hinote Sushi, Tawa Grill (Chinese and Indian cuisine), Pizza Pizza, and Wendy’s, perfect for grabbing a meal before or after your visit.
What nearby services can assist with home improvement besides RONA+ Central Mississauga?
Nearby services include Longhouse Electric for electrical and HVAC needs, Pro Desk at RONA+ for building supplies, and Garden Centre at RONA+ for gardening supplies.
What transportation and banking facilities are near RONA+ Central Mississauga?
Nearby, customers can access TD Canada Trust Branch and ATM, TD Bank, and William Wang - TD Financial Planner for banking needs, and Ride Black Limousine for car rental and limousine services.