The Brick Mattress Store

4.6
138 reviews

About

Mattress StoreFurniture StoreHome Goods StoreBedroom Furniture Store
Elevate your sleep at The Brick Mattress Store. Embark on a journey of comfort as you explore our curated selection of top-tier brands, all conveniently available in your neighborhood. Our sleep experts are at your service, ensuring you discover the perfect mattress through our exclusive 180-night trial. Your satisfaction is guaranteed, promising rejuvenating nights and well-rested mornings. Unveil a new era of restful sleep and luxurious comfort with The Brick Mattress Store.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

The Brick Mattress Store
1422 Fanshawe Park Rd W, London, ON
N6G 0A4, Canada

Hours

Reviews

4.6
135 reviews
5 stars
111
4 stars
10
3 stars
3
2 stars
0
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, knowledgeable, and helpful, with many customers praising specific sales associates like Heather and Vic.

Delivery Experience

Delivery teams are noted for being punctual, efficient, and courteous, with many customers appreciating the setup and removal of old mattresses.

Product Quality

Customers express satisfaction with the quality of mattresses purchased, although there are some reports of issues with defective products.

Sales Process

The sales process is generally described as pressure-free, with staff providing helpful information and recommendations tailored to customer needs.

Communication

Customers appreciate timely communication regarding delivery schedules and tracking, although there are some complaints about lack of follow-up.
  • JB
    Jet Baxter
    4 days ago
    5.0
    Good job, guys were quick and good in bringing in the mattresses, no damage. Fast set up and cleaned up too!
  • AA
    Ali Ataellahi
    Oct 31, 2025
    5.0
    Great price and wonderful service! Thanks!
  • YH
    Youmna Hassanein
    Oct 11, 2025
    5.0
    The quality, delivery time, attitude, packaging, communication, everything is just excellent!
  • CF
    Catherine FitzGerald
    Sep 20, 2025
    5.0
    Excellent service and great mattress. I am very pleased with everything.
  • PJ
    Peter James
    Sep 12, 2025
    5.0
    Just bought a mattress here and the service was great. I told them I needed a mattress tonight so they grabbed one off the floor, gave me a deal and helped me load it up. Super friendly and went out of their way to help me get what I needed.

Frequently Asked Questions About The Brick Mattress Store

What is your return policy?

Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.

I found a lower price on an item I purchased last week. Do you have a price guarantee?

Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.