Business Details
About
Mattress StoreFurniture StoreHome Goods StoreBedroom Furniture Store
Elevate your sleep at The Brick Mattress Store. Embark on a journey of comfort as you explore our curated selection of top-tier brands, all conveniently available in your neighborhood. Our sleep experts are at your service, ensuring you discover the perfect mattress through our exclusive 180-night trial. Your satisfaction is guaranteed, promising rejuvenating nights and well-rested mornings. Unveil a new era of restful sleep and luxurious comfort with The Brick Mattress Store.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
264 reviews
5 stars
235
4 stars
12
3 stars3
2 stars0
1 star
14
What are people saying?
AI-generated from recent customer reviews
Sales Staff
Customers praised the sales staff for being knowledgeable, helpful, and not pushy, with specific mentions of Cynthia and Justin.
Delivery Service
Delivery personnel received high marks for being efficient, polite, and professional, although there were some isolated complaints about organization.
Customer Experience
Overall customer experiences were positive, with many noting a smooth process from purchase to delivery.
Product Quality
Customers expressed satisfaction with the quality of mattresses and other products purchased.
Communication
Some customers appreciated the communication regarding delivery times, while others noted issues with tracking and organization.
- ABAmy BurkNov 14, 20251.0Open light is on. It is 5:54pm. Friday night. The door is locked??
- WNWanda NormanNov 14, 20255.0The store manager Damian was very helpful and great customer service. Definitely will be back. The two guys that delivered the product was very nice .
- ASAsif SaddiqueNov 14, 20255.0Lee Hang was really cooperative and professional.
- DBDianne BondNov 8, 20254.0The delivery men were just wonderful, cheerful, good at their job Missing an appliance but the problem has been rectified. One appliance not the right size so the store and myself are working this out.
- RTRabindra TiwaryOct 23, 20255.0The sales manager was very helpful however, the personnel at the brick credit department was not very helpful. I rate them as 0. I have spoken to them about increasing the Cr. limit to $4000 and was refused. The Manager at the store also spoke to them but each time she call a different person answer and provide you with a different information/answer. They are not all on the same page. I think they all needed restringing. It was terrible and awful dealing with them. a few of them was very arrogant in their response. It is very very sad Canadians are being treated in this manner.
Frequently Asked Questions About The Brick Mattress Store
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is the return policy at The Brick Mattress Store?
The return policy varies by item. You can find full details on the Satisfaction Guarantee page on The Brick's website.
Does The Brick Mattress Store offer a price guarantee?
Yes, if you find a lower price on the same brand and model advertised by The Brick or a competitor within 30 days of purchase, they will refund the difference, subject to certain conditions. Check the Price Guarantee page for details.
Can I cancel an order and get a refund at The Brick Mattress Store?
Yes, you can cancel your order at any Brick location before delivery or pickup. Refunds are made to the original payment method. Deposits on special order items are non-refundable.
How can I add an extended warranty to my purchase?
Extended warranties can be added during in-store or online purchase or within 30 days of receiving your product by visiting a Brick store. Choose your desired coverage during checkout or discuss with a sales consultant.
What delivery and pickup options does The Brick Mattress Store provide?
The store offers curbside pickup, delivery, and no-contact delivery services in most areas, including contracting third-party couriers in some locations. Delivery outside Canada is not available.
What are the store hours of The Brick Mattress Store?
The store is open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 18:00, and Sunday 11:00 to 17:00. Special holiday hours apply on dates like November 11, 2025.
What brands of mattresses are available at The Brick Mattress Store?
The store carries top mattress brands including Sealy, Serta, Beautyrest, Tempur-Pedic, Stearns and Foster, and more.
Is The Brick Mattress Store wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking available for customers.
Where is The Brick Mattress Store located?
It is located at 3059 Wonderland Rd S, Unit A, London, ON, N6L 1R4, Canada.
What nearby places can customers visit before or after shopping at The Brick Mattress Store?
Customers can visit nearby places like Sport Clips Haircuts for grooming, Starbucks Canada for coffee, Pita Pit or Burger King Canada for food, and Marble Slab Creamery for dessert, all conveniently close for a complete shopping and dining experience.
Are there nearby financial services to The Brick Mattress Store?
Yes, nearby financial institutions include CIBC, TD Bank, and President's Choice Financial, useful for customers needing banking services during their visit.
Can customers find telecommunications or mobile phone services near The Brick Mattress Store?
Yes, nearby options include Rogers, Wireless Express, The Mobile Shop, and Fido, which provide telecommunications, mobile phone, and electronic services near the store.