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Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply Store
RONA Lindsay has the best articles and products for your renovation, construction, and home decoration projects.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
3.6
201 reviews
5 stars
93
4 stars
34
3 stars
14
2 stars
14
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and unhelpful interactions.
Product Availability
Many customers expressed frustration with the store's inconsistent stock levels and issues with online orders not being fulfilled.
Staff Knowledge
There are numerous complaints about staff lacking product knowledge and being unable to assist customers effectively.
Store Organization
Customers noted that the store is often disorganized, leading to difficulties in finding items and receiving assistance.
Positive Experiences
Despite the negative feedback, several customers highlighted positive experiences with specific staff members who provided excellent service.
- AJAmir JafariNov 9, 20254.0I’ve been to the RONA on Harvest St in Lindsay, and it’s a convenient place when you need hardware, tools, or basic renovation supplies without driving far. Parking is easy right in front of the store, so quick drop-in visits are simple. Inside, the aisles are organized logically and it’s not overwhelming — paint, hardware, plumbing basics, and seasonal items are easy to locate. Staff here have been friendly and willing to help when I needed assistance or couldn’t find a specific item. Prices are similar to other home improvement stores, and you can catch some good deals by checking flyers. Checkout is usually smooth, especially on weekday mornings or afternoons.
- ALAlex LancombOct 15, 20255.0Popped into Rona for the first time and the staff were ready to help with everything I needed The girl at the back with blonde bangs got the small shelf items as the other young girl with brown hair helped get my order both were friendly and helpful The cashier was polite and friendly The yard staff got good lumber for me and loaded it up fast Will be back soon!
- TBThomas BarnettAug 11, 20255.0Had exactly what I needed. Yard guy picked out good lumber pieces for me. Excellent service.
- SMStephen McconnellAug 11, 20254.0Didn't have what I needed but store was tidy, well organized and friendly staff
- DBDiane Priest, BROKERJul 29, 20255.0I have to say the customer service, helpfulness of the staff and delivery of product has been top notch. I’m beyond impressed. Bill in customer service was super helpful and informative. Customer service team very customer focussed and had my questions answered over the phone within a minute. Delivery 🚚- Norm was outstanding. Quality service- delivered on time and extremely reliable and knowledgeable and experienced. We deal with a lot of the different home improvement chains and honestly- The Rona in Lindsay surpassed my expectations and the “other” building supply stores. Thank you for always making our experience a positive one.
Frequently Asked Questions About RONA Lindsay
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
What is RONA Lindsay's return policy?
You can return most products, except appliances, within 90 days of purchase in original condition with receipt for a refund, exchange, or store credit. Exceptions apply; see rona.ca/returns-and-refunds for details.
How can I check the status of my RONA Lindsay order?
Check your order status online using your order number and email or by logging into your RONA account. You will receive email updates on any status changes.
Does RONA Lindsay offer delivery and curbside pickup?
Yes, RONA Lindsay provides both curbside pickup and delivery services. Parcel delivery is free for orders over $49; truck delivery is available for larger items at an additional cost.
What payment methods does RONA Lindsay accept?
Payments can be made with Visa, MasterCard, RONA credit card, cheque, or in cash in-store. Online purchases accept credit cards and PayPal.
What are the store hours for RONA Lindsay?
Monday to Friday: 7:00 AM - 7:00 PM; Saturday: 8:00 AM - 6:00 PM; Sunday: 9:00 AM - 5:00 PM.
Can I designate someone else to pick up my RONA Lindsay order?
Yes, you can authorize someone 16 years or older to pick up your order. They must bring a copy of the confirmation email and government-issued photo ID.
What installation services does RONA Lindsay provide?
They offer a variety of installation services including appliance, flooring, bathroom, plumbing, roofing, windows & doors, decks, and more. See rona.ca/install-services for details.
How can I reach RONA Lindsay's customer service?
Call toll-free at 1-866-283-2239 Monday to Sunday between 8:30 a.m. and 7 p.m. (ET) for assistance.
What nearby places could I visit before or after shopping at RONA Lindsay?
You can visit the Garden Centre at RONA for plants and garden supplies, or enjoy a meal at nearby restaurants like Machina Cucina and Quesada Burritos & Tacos.
Is there a nearby Pro Desk or Kitchen Design center associated with RONA Lindsay?
Yes, Pro Desk at RONA and Kitchen Design at RONA are nearby, offering additional building supply support and kitchen renovation services that complement your shopping experience at RONA Lindsay.