Business Details
About
Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting Tools
RONA Etobicoke (Martin Grove) provides a wide variety of home improvement products including vanities, toilets, seats & bidets, shower and accessories, kitchen & bar faucets, bathtubs and surrounds, sinks, shower accessories, laundry room, mirrors, medicine cabinets, wall lightings, all types of fans, outdoor accessories & home decor, washers and dryers, furniture and cabinet hardware, window treatments, appliances, paint products, power tools, and indoor accessories. Whether you are a beginner, or an expert, We have all home improvement essentials. Shop home improvement essentials on our website or at your local home improvement store RONA Etobicoke (Martin Grove) & start improving your home today!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
3.7
852 reviews
5 stars
386
4 stars
184
3 stars
72
2 stars
47
1 star
163
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for their helpfulness, while others are criticized for being unresponsive or rude.
Product Availability
Customers appreciate the variety of products available, but there are frequent complaints about stock issues and delivery problems.
Store Experience
The store is generally described as clean and well-organized, but some customers report long wait times and inefficient processes.
Staff Knowledge
While some employees are noted for their knowledge and assistance, others lack training and awareness of promotions, leading to customer frustration.
Pricing
Customers find competitive pricing, but there are concerns about pricing discrepancies and issues with price matching.
- RPRosemary Pimentel6 days ago5.0Friendly staff always helpful. Rented the Bissell carpet and upholstery cleaner and highly recommend it. Great value amazing results.
- RDRaviAndAshok DograNov 5, 20255.0I went to Rona today with my husband to pick up a snow blower and we did pick up the snow blower and manager Cody and John they help us out of the way we were very pleased with their services mostly you go anywhere nobody even cares but they really showed lot of care I was very happy with from their services thank you and John for taking care of us may God bless you always
- NZNatasha Z.Nov 3, 20255.0Just really wanted to thank Livi in appliances for his humble and trustworthy service. We are are so lucky to have the experience in dealing with him. He gave us a friendly greeting upon arrival and very knowledgeable with us finding what we needed. Rona has some great prices and definitely happy with the choices we made. I like that there isn't so many products to look at when choosing a washer ; which made our shopping easier ( no products overload ) , it was straight to the point and we still had different varieties ( top loads, front loads ) to compare to what we are looking for.
- FFFnxnOct 28, 20255.0We found the fridge we wanted for the price we wanted. The issue we had was getting it delivered by Friday, went to another major home improvement/ appliance store in the area but they couldn't confirm a delivery time. We went to Rona and thankfully dealt the Winston who was really helpful and tried his best to get us the fridge on time, he understood our frustration at our situation. We got the fridge on time and we're happy with our purchase.
- RFRichard von FriedlOct 20, 20251.0Went to pick up an item. Not on shelf, older gentleman told me they had in back room. Directed me to staff that could help. Two cashiers and two young guys doing nothing but waiting for end of shift. Asked one of them who then told me they got none in the back, despite being told otherwise. No offence, you there til 8pm, help a guy out, thats the job!
Frequently Asked Questions About RONA Etobicoke (Martin Grove)
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
Can I rent a truck at this location?
Yes. We offer truck rentals at this location. To reserve a truck, please contact the store directly. Availability may be limited, especially during peak seasons, so we recommend calling ahead to confirm before visiting.
How do I know that truck/van is available for rental at RONA location?
If you see a truck or van parked at the store, that’s the first sign that it’s available for rent. To save yourself a trip, you can call the RONA store’s customer service desk ahead of time to confirm availability. Rentals are offered on a first-come, first-served basis.
How do I qualify for the vehicle rental?
To rent a vehicle, you must:
> Be at least 21 years old
> Hold a valid full driver’s license (not a graduated license)
> Provide proof of insurance in your name
> Present a major credit card
NOTE: For the Province of Saskatchewan, the customer must be at least 21 years old, have a valid driver’s license.
Do RONA charge deposit for the truck/van rental?
A deposit of $500 for all rentals will be charged before we rent the van to a valid credit card. After inspection deposit will be refunded less the rental fee when customer return the van/truck.
How do I pay for the truck/van rental?
We accept all major credit cards.
Please note that cash, checks, gift cards, money orders, or prepaid visa cards are NOT accepted as payment for vehicle rentals. Store associates do not receive discounts on truck rentals and are charged the same rental fee as the customer.
Do RONA offer insurance for the vehicle rental?
At this time, RONA does not provide rental insurance. You’ll need to use your own liability insurance that covers non-owned vehicle rentals. Please make sure the proof of insurance is under the renter’s name.
What is your return policy for truck / van rental?
Returns are simple! When you bring back the vehicle, we’ll do a quick walkaround inspection and check the fuel gauge. As long as the vehicle is in the same condition and fuel level as when you rented it, you’re good to go.
Are there any other conditions I should know before renting truck/van?
No additional requirements apply. However, if you’d like more details about specific rental conditions, feel free to contact the RONA store where you plan to rent.
What products and brands can I find at RONA Etobicoke (Martin Grove)?
RONA Etobicoke (Martin Grove) offers a wide variety of home improvement products including appliances, bathroom items, building supplies, electrical, flooring, furniture, hardware, HVAC products, kitchen items, lighting, outdoor accessories, paint, plumbing, storage, tools, doors and windows, and more. Brands include KitchenAid, Dyson, Dewalt, Husqvarna, Frigidaire, Broil King, Weber, Kohler, Bosch, Whirlpool, LG, Samsung, and others.
What are the store hours for RONA Etobicoke (Martin Grove)?
The store is open Monday to Friday from 6:00 AM to 8:00 PM, Saturdays from 7:00 AM to 6:00 PM, and Sundays from 8:00 AM to 5:00 PM.
Does RONA Etobicoke offer delivery and in-store pickup options?
Yes, RONA provides in-store pickup, standard delivery, and no-contact delivery services to suit your preferences.
Can I return or exchange items purchased from RONA?
Yes, if you are not 100% satisfied with your product (other than appliances), you can return it within 90 days in its original condition and packaging with your original receipt for a refund, exchange or store credit. More details are available on their website.
Are installation services available at RONA Etobicoke (Martin Grove)?
Yes, many stores, including this location, offer installation services such as appliance installation, flooring, cabinets, roofing, plumbing, windows and doors, and more. For details, check the installation services section on their website.
Does RONA Etobicoke offer truck and tool rentals?
Yes, truck and tool rentals are available at this location. You can reserve a truck by contacting the store directly. Rentals are subject to availability and require meeting certain qualification criteria.
What are the accepted payment methods at RONA Etobicoke?
Payments can be made by Visa, MasterCard, American Express, cash (in-store only), and cheque. Credit cards are the only payment method accepted for online purchases. PayPal is also accepted online.
How can I find RONA Etobicoke (Martin Grove) and what are some nearby services?
RONA Etobicoke is located at 1170 Martin Grove Road, Etobicoke, ON M9W4X1. Nearby places include Pro Desk at RONA (building supply store), 409 Collision Centre (auto repair), Esso gas station, Kolonaki Group of Companies (restaurant and liquor store), and The TPH Group (contractor). These nearby services can be useful for customers' renovation or automotive needs while visiting RONA.
Are there facilities nearby for automotive services while I shop at RONA?
Yes, customers can find 409 Collision Centre, Towtal Towing, Etobicoke Towing, Spring Auto (tire dealer and repair), and BK Auto Body Collision Inc near RONA, providing automotive repair and towing services conveniently close to the store.
Where can I dine or relax near RONA Etobicoke after shopping?
Schuey's Bar and Grill, a burger restaurant, and Kolonaki Group of Companies, offering a restaurant and liquor store, are nearby places where customers can enjoy a meal or relax after their visit to RONA.