Business Details
About
Hot Tub Store
The Sundance® Spa Store has grown from one store opened in Burlington, Ontario over 20 years ago, into six stores serving customers across Niagara and the Greater Toronto & Hamilton Area – We have locations in St. Catharines, Hamilton, Burlington, Oakville, Mississauga and Vaughan. All six of our locations are open 7 days a week, 365 days a year, excluding holidays.
Location
The Sundance Spa & Sauna Store Burlington
2000 Appleby Line, Burlington, ON
L7L 6M6, Canada
Hours
Reviews
4.9
330 reviews
5 stars
307
4 stars
15
3 stars2
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the knowledgeable and helpful staff, particularly Brian and Sue, for their exceptional service throughout the purchasing process and beyond.
Installation
Many reviews highlighted the professional and efficient installation service, with specific mentions of the delivery team being punctual and skilled.
Product Quality
Customers expressed satisfaction with the quality and performance of the hot tubs, noting their reliability and features.
After-Sales Support
The business received positive feedback for its responsive after-sales support, with quick resolutions to issues and ongoing assistance.
Knowledgeable Staff
Staff members were frequently described as knowledgeable, providing valuable information and guidance during the selection and maintenance processes.
- TCTodd CashmanNov 5, 20255.0We recently purchased a spa from Sundance. Brian was super helpful and knowledgeable assisting us with our choices and answering all our questions. He has been extremely responsive since delivery of our spa with questions concerning getting the water balanced and using the test strips. We are very happy with our choice and would highly recommend Sundance Spa Burlington for both top quality products and great service!
- GYGo Flow YogaOct 29, 20255.0We love Sundance Spas! Brian and Sue have helped us choose the perfect spa and continue to help us with any questions as they come up. The service is amazing and the product is incredible. We tried many different spas before choosing one from Sundance, and we are so glad we did. Highly recommend!
- DDDon DolsonOct 27, 20255.0Called for a service call, came same day, guys were awesome and had the tub up and running in a few mins. Great job.
- MGMike G.Oct 7, 20255.0I was a bit skeptical about making this purchase at first, but I was told that if I’m going to buy one, go with Sundance — and I’m so glad I did! Especially because of where I bought it. The customer service has been outstanding; everyone is incredibly helpful. A special thanks to Brian for his patience and for guiding me through the process. He’s always available to answer my questions and is both patient and knowledgeable. Highly recommend!
- DMDale McCluskeySep 27, 20253.0I’m giving them a 3 only because of Tony the sales guy. I’d wouldn’t give them that otherwise. Had a leak, so called Repairman couldn’t find the leak which he clearly seen the water around the bottom of the “Brand New Tub” After aggressively taking the side panels off to take a look, the lame attempt at insulating the tub became obvious, needless to say, it’s virtually useless much like the repairman. Recently the leak seems to subside for no apparent reason. The other day I had 5 friends over in the 6 man tub, water rose to the middle of the headrest and the next morning I noticed the water on the concrete around the base of the tub. I discovered quite easily that it’s leaking from the headrest plug holes. Roughly drilled out and cheap plastic plugs inserted. I siliconed around them and the mystery is solved. The manufacturer should spend an additional $1.09 per tub.. and do the same. You certainly get what you pay for.! .
Frequently Asked Questions About The Sundance Spa & Sauna Store Burlington
Where is The Sundance Spa & Sauna Store Burlington located?
The Sundance Spa & Sauna Store Burlington is located at 2000 Appleby Line, Burlington, ON, L7L 6M6, Canada.
What are the operating hours for The Sundance Spa & Sauna Store Burlington?
The store is open Monday to Friday from 10:30 AM to 6:30 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM. It is open 7 days a week, 365 days a year, excluding holidays.
How can I contact The Sundance Spa & Sauna Store Burlington?
You can contact them by phone at +1 905-315-7800 or via email at greg@thesundancespastore.com.
What products does The Sundance Spa & Sauna Store Burlington specialize in?
The store specializes in hot tubs, swim spas, outdoor hot tubs, and related spa products.
How many Sundance Spa Store locations are there and where are they?
There are six Sundance Spa Store locations serving Niagara and the Greater Toronto & Hamilton Area, including St. Catharines, Hamilton, Burlington, Oakville, Mississauga, and Vaughan.
Are there any restaurants near The Sundance Spa & Sauna Store Burlington where I can dine?
Yes, nearby restaurants include Montfort Mediterranean Grill (Mediterranean and Greek cuisine), Topper's Pizza (Italian), Quesada Burritos & Tacos (Mexican), East Side Mario's, Bombay Vintage (Indian), and Social 99 Restaurant & Bar.
What beauty and salon services are available near The Sundance Spa & Sauna Store Burlington?
Nearby beauty and salon options include Venere Salon, Magicuts, Nails For You, First Choice Haircutters, and Supercuts offering haircuts, nail services, and spa treatments.
Are there wellness and health services close to The Sundance Spa & Sauna Store Burlington?
Yes, nearby wellness options include Dr. Bernstein Diet & Health Clinics and Burlington Foot Clinic for health and medical services.
Is there convenient banking and ATM access near The Sundance Spa & Sauna Store Burlington?
You can find banking services nearby such as TD Canada Trust Branch and ATM and Mirela Jones - TD Account Manager Small Business.
What other retail stores are located near The Sundance Spa & Sauna Store Burlington?
Nearby retail stores include GNC (vitamins and supplements), VapouRevolution Vape Shop, Circle K convenience store, and LCBO liquor store.