Business Details
About
Mattress StoreFurniture StoreHome Goods StoreBedroom Furniture Store
Elevate your sleep at The Brick Mattress Store. Embark on a journey of comfort as you explore our curated selection of top-tier brands, all conveniently available in your neighborhood. Our sleep experts are at your service, ensuring you discover the perfect mattress through our exclusive 180-night trial. Your satisfaction is guaranteed, promising rejuvenating nights and well-rested mornings. Unveil a new era of restful sleep and luxurious comfort with The Brick Mattress Store.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
726 reviews
5 stars
671
4 stars
35
3 stars10
2 stars1
1 star9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and non-pushy sales staff.
Delivery Experience
The delivery team received high marks for being professional, punctual, and careful with items.
Product Quality
Overall satisfaction with the products purchased, with many customers expressing happiness with their selections.
Communication
Customers appreciated timely updates regarding delivery times and tracking information.
Store Environment
The store atmosphere was described as welcoming, with a good selection of products.
- KLKyle Sunga (Kyle Love)Nov 15, 20255.0Recently purchased a mattress here at the brick and Kevin the assistant manager was great help in finding the best mattress for my fiancé and I.
- SMstacy magnussonNov 15, 20255.0The delivery crew arrived on time and were extremely polite, efficient and overall fabulous. Thank you !
- RCRoss ClarkeNov 14, 20255.0Walked in to look at beds as our one was giving us aches. I had my budget fixed on a nice mid range mattress. Walked out with the best deal ever on the best mattress and bed (and pillows) ever. Could not be happier, 2 days straight of perfect sleep. Thanks Mani, saved my back and marriage as I had just spent 3 weeks sleeping in the spare bed before this.
- NMNatalie MatanoNov 13, 20253.0The staff is excellent but the Springwall mattress I bought a year ago has an indention and no warranty just poor excuses. I won't be buying a Springwall mattress again. I had to buy a quality mattress elsewhere. Lesson learned
- ACAlex ChomaOct 27, 20255.0Kevin made my experience of buying a mattress easy and fun! Joking around while still being professional. The delivery was just as smooth. They man handled the mattress off the truck and gently placed it on our bed frame! Would 10/10 recommend buying from the brick mattress store Burlington (and ask for kevin)
Frequently Asked Questions About The Brick Mattress Store
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick Mattress Store's return policy?
The return policy varies based on the item purchased. Please check the Satisfaction Guarantee page on their website for full details.
Does The Brick Mattress Store offer a price guarantee?
Yes, if you find the same brand and model at a lower price by The Brick or competitors within 30 days of purchase, they will refund the difference, with some conditions. Full details are on the Price Guarantee page online.
Can I cancel my order and get a refund at The Brick Mattress Store?
Yes, orders can be cancelled by visiting any Brick location before product delivery or pick up. Refunds go back to the original payment method, with some exceptions for cash payments.
What payment options does The Brick Mattress Store accept?
They accept American Express, cash, financing, MasterCard, and Visa.
What are The Brick Mattress Store's hours of operation?
Open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 18:00, and Sunday 11:00 to 17:00. Special holiday hours may apply.
Does The Brick Mattress Store provide delivery and curbside pickup?
Yes, they offer curbside pickup, delivery, and no-contact delivery services.
What brands of mattresses does The Brick Mattress Store carry?
They carry top brands including Sealy, Serta, Beautyrest, Tempur-Pedic, Simmons, and more.
Are there nearby places to eat around The Brick Mattress Store?
Yes, nearby dining options include Cora’s breakfast and brunch restaurant, Hero Certified Burgers, Bombay Frankies Indian restaurant, and Mamma’s Pizza, perfect for grabbing a meal before or after your visit.
What fitness or wellness spots are near The Brick Mattress Store?
Oxygen Yoga & Fitness North Burlington and LF3 Burlington gym are nearby, great options if you want to combine your shopping trip with a workout or relaxation session.
Are there nearby shops or services customers visiting The Brick Mattress Store can check out?
Nearby you can find Sally Beauty for cosmetics, Dollarama for discount shopping, and IRIS.ca for optical needs, making it convenient to combine your mattress shopping with other errands.