Brand Certified
The Brick
4.4(2608 reviews)
Certified by The Brick • Mar 22, 2026
Business Details
188 Clarence St, Brampton, ON
L6W 1T4, Canada
Certified by The Brick • Mar 22, 2026
(905) 454-3100
Certified by The Brick • Mar 22, 2026
http://www.thebrick.com
Certified by The Brick • Mar 22, 2026
About
Certified by The Brick • Mar 22, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 22, 2026
Hours
Certified by The Brick • Mar 22, 2026
Reviews
4.4
2,608 reviews
5 stars
2,062
4 stars
161
3 stars
99
2 stars
47
1 star
239
- MDM D4 days ago5.0I had an excellent experience at the store, thanks to the outstanding service provided by Ashish Bhatti and Store Manager Harry Saini. Ashish was बेहद knowledgeable, patient, and truly attentive to our needs, he took the time to understand our preferences and guided us to the perfect choices without any pressure. The store Manager Harry Saini ensured that the entire process was smooth and seamless. His professionalism and commitment to customer satisfaction were clearly evident, and he went above and beyond to make sure we were completely happy. Together, they made what can often be a stressful process into a very pleasant and enjoyable experience. Highly recommend them for anyone looking for quality furniture and exceptional customer service!
- ZZZuhalMar 15, 20261.0The absolute worst experience I’ve had at this location. Our order was delayed twice and didn’t arrive until almost three months later, which was already disappointing. When we came in to process the return, the customer service lady at the back counter was very rude, impatient, and dismissive. She spoke loudly while we were simply asking basic questions and even appeared to be trying to convince the manager not to refund our money, which I found very strange. My mother was also just trying to read the return receipt to make sure everything was correct, and the customer service lady abruptly said, “It’s all there, we’re not trying to keep your money,” in a sharp tone. We were polite the entire time, so the attitude felt completely unnecessary. To be fair, the manager on shift was polite and did process the refund. However, the way the customer service lady handled the situation made the experience much more stressful than it needed to be. Overall, this was a horrible customer service experience, and based on this interaction I would not recommend shopping at this location.
- CHCharlene henryMar 14, 20265.0I walked into the Brick today and the sales rep, Sanjay, at the Brampton West location was very helpful. He wasn’t pushing me for a sale he listened to my want as well as my need and was very accommodating. He was very honest about the products I was looking at and helped me to find what I wanted within an affordable budget. I’m happy with my purchase.
- RLRobert LeesonMar 13, 20265.0Called this location looking for a Arcade system in The Bricks inventory after employee at the Coventry location wouldn't help. Ended up speaking to Ramneek K, she took the info of what I was looking for and was able to find exactly what I was looking for at the location that wouldn't assist me. She was very quick and professional over the phone and eventhough we had no luck at first finding it she actually went into a deeper look to find it. I was able to make the sale with her and payment all without going to the store and was very happy dealing with her. I was able to pick up same day and if I had to deal with someone again I would very much like dealing with her. Thanks Ramneek for all your help.
- IKIram KhanMar 11, 20261.0The most ridiculous and poor customer service. I went to pay off my card. The lady first sitting down 5 meter away is saying how can I help you then came to be the counter finally to just tell me information not pertaining to anything I required. Was very rude and not helpful. I have bought many things from the brick over the last decade I will not be going back ever.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies depending on the item purchased. For complete details, visit the Satisfaction Guarantee page on The Brick's website.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price from The Brick or a competitor within 30 days of purchase, The Brick will refund the difference. Some conditions apply.
Can I cancel my order and get a refund?
You can cancel your order at any Brick location before product delivery or pickup, with refunds issued to the original payment method. Deposits on special order items are non-refundable.
What delivery and pickup services does The Brick provide?
The Brick offers curbside pickup, delivery, and no-contact delivery services to most areas. Third-party couriers or Canada Post may be used for some locations.
What are the store hours for The Brick in Brampton?
Open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 19:00, and Sunday 11:00 to 18:00. Holiday hours may vary, such as on November 11th when they're open 10:00 to 21:00.
Does The Brick offer installation and assembly services?
Yes, The Brick provides licensed installation and assembly services for appliances, electronics, and furniture at competitive prices.
What payment options are accepted at The Brick?
The Brick accepts American Express, cash, financing, Mastercard, and Visa payments.
Which brands does The Brick carry?
Brands include Samsung, LG, KitchenAid, Whirlpool, Bosch, Maytag, GE, Dyson, Sony, Sealy, Serta, and many more across furniture, appliances, and electronics.
Are there other furniture stores near The Brick in Brampton?
Yes, nearby furniture stores include Clarkson Hall Carpet & Flooring, GRV Clearance Center, Keytown Furnishings, Danny's Home Decor, GRV Furniture and Mattress, Royal Furniture And Mattress, and Shop Furniture Ca. You can explore these for additional options when shopping locally.
What dining options are near The Brick that customers can visit?
Nearby restaurants include Vietnamese & Thai Cuisine, Kingsley Chinese Restaurant, Pho Saigon House, and Guyana ROTI SHOP, offering a range of Asian and Caribbean cuisines to enjoy before or after your visit to The Brick.
Are there convenient transportation or rental options near The Brick?
Yes, Budget Car Rental and Budget Rent A Car agencies are nearby, offering vehicle rentals for customers needing transportation or moving services related to their purchases.
Brand Certified Facts from The Brick
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Certified March 22, 2026Yext Knowledge Graph
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