Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.6
2,914 reviews
5 stars
2,477
4 stars
162
3 stars
93
2 stars37
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly Kalyn, who received numerous positive mentions for her assistance.
Delivery Issues
Several reviews highlighted significant delays and problems with delivery, including missing items and poor communication regarding delivery schedules.
Product Quality
While some customers expressed satisfaction with the furniture quality, others reported issues with damaged items and dissatisfaction with the warranty service.
Sales Experience
Customers appreciated the no-pressure sales approach and the large selection of furniture available, although some experienced frustration with pricing inconsistencies.
Management Response
Negative feedback included reports of rude behavior from management and a lack of accountability in resolving customer issues.
- KMKyle McClanahan6 days ago5.0Kalyn was awesome! She was very easy to work with, guided us to the right areas of the store for our interests, and was not pushy. She was very accommodating! Will totally come back in the future.
- IFIda FletcherNov 8, 20255.0Kalyn did an amazing job. I was so indecisive on what I wanted but she help me figure it out. 10/10 I’ll highly recommend!!!!!
- KEKim ErdmanNov 7, 20255.0Value city had a great selection of furniture to choose from. We were extremely happy with the wonderful customer service we received from Kayln Hanna. She was very personable, helpful, and had great energy.
- CCChristina CallahanNov 5, 20255.0Value City I order a Recliner to match my sofa the delivery guys were so nice I will use them again Thank you
- CNCynia NashOct 16, 20251.0They delivered my stuff without a box spring then didn’t want to get me one and then the black lady terry hung up on me and proceeded to be rude when I go to the store the big manager which is the white man was very very extremely rude to me he tried to tell me they have other customers they don’t need my service and also told me to leave the store and said he would’ve hung up on me too he also was laughing in my face I was clearly upset and dissatisfied he brushed off the fact she hung up on me and was doing all these hand, gestures and head movements towards me The lady that hung up on me also admitted to my face that she hung up on me and her boss didn’t say anything to her Dan to tell her boss how I asked her can I speak with somebody over her and she just hung up on me and he proceeded to basically tell me how that’s OK
Frequently Asked Questions About Value City Furniture
What are the regular store hours for Value City Furniture?
Value City Furniture is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Is Value City Furniture open on Sundays?
Yes, Value City Furniture is open on Sundays from 11:00 AM to 7:00 PM.
Does Value City Furniture offer delivery or pickup services?
No, Value City Furniture does not offer pickup or delivery services at this location.
What types of furniture and brands does Value City Furniture carry?
They offer stylish furniture for living rooms, dining rooms, bedrooms, and more, including brands like Make It You and ComforTECH, as well as mattresses from Tempur-Pedic®, Stearns & Foster®, and Sealy®.
What payment options can I use at Value City Furniture?
You can pay with American Express, Android Pay, Apple Pay, cash, check, Discover, financing, Mastercard, travelers check, and Visa.
Where is Value City Furniture located?
Value City Furniture is located at 4475 Monroe St, Toledo, OH 43613, USA.
Does Value City Furniture provide assembly or repair services?
Yes, they offer service assembly and repair services for their products.
What social media channels can I follow for updates from Value City Furniture?
You can follow them on Facebook (ValueCityFurnitureToledoOH31), Instagram (@valuecityfurniture), TikTok (@valuecityfurniture), Twitter (@valuecityfurn), Pinterest, and YouTube.
What nearby places can I visit before or after shopping at Value City Furniture?
Nearby you can visit Burrito Blessings 419 for social services, Chuck's On Monroe or Vida Cantina for food and drinks, and Grace Lutheran Church for community and religious activities.
Are there convenient stores or gas stations near Value City Furniture?
Yes, Sunoco Gas Station and Clark Gas Station, both with convenience stores, are nearby for quick stops before or after your visit.
Can I find electronics stores near Value City Furniture?
Yes, Best Buy and Geek Squad are nearby for electronics and related services.