Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
Location
Hours
Reviews
4.7
4,561 reviews
5 stars
3,985
4 stars
226
3 stars
120
2 stars48
1 star
182
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported unprofessional behavior and poor communication.
Delivery Issues
Numerous reviews highlighted significant problems with delivery, including delays, damaged items, and lack of communication regarding order status.
Product Quality
Customers generally expressed satisfaction with the quality of the furniture purchased, noting good value for the price.
Sales Experience
Many customers had positive experiences during the sales process, citing friendly and knowledgeable staff who assisted them effectively.
Overall Satisfaction
Overall satisfaction varies widely; while some customers are repeat buyers and highly recommend the store, others had extremely negative experiences and vowed not to return.
- JOJerry Orvig2 days ago5.0Good furniture at a decent price, highly recommend, delivery crew were fast and courteous.
- LSLyman SmithOct 29, 20255.0Had a little issue with damage during shipment, the kind you and the delivery team didn't see while assembling. It was discovered a couple weeks later. No questions asked, the GM made it right. The best part, all the folks I worked with, three ladies in customer service, delivery team, service department and GM all made it painless to correct. Only positive things happened after we discovered the issue. By the way the furniture we purchased is fantastic. I am a repeat customer and will continue to be .
- BMBrian MechleyOct 24, 20251.0Experience was horrible, do not buy from them, they are a joke
- DHDestini HufferOct 21, 20255.0My husband and I stopped in to look at couches. I asked about any financing options and William was able to get myself approved for almost $2,000 and my husband $1,6000. Were able to find something we liked ! thanks to William for GREAT floor service and thanks to the ladies that made it happen ! Lisa and Theresa. These 3 did a PHENOMONAL job at making it happen ! Definitely would recommend to family and friends !
- JSJohn SweatOct 9, 20255.0Great guys pick up and delivery was smooth they went out of their way to make sure things were put back in place that everything worked and made sure my wife could use her walker and get thru furniture they were awesome
Frequently Asked Questions About Value City Furniture
What are the regular store hours for Value City Furniture in Springdale?
Value City Furniture in Springdale is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Value City Furniture offer in-store pickup and delivery services?
Value City Furniture offers in-store pickup but does not provide delivery services.
Is Value City Furniture open on Mondays and Sundays for pickup?
Value City Furniture's pickup service is closed on Mondays and Sundays.
Which popular mattress brands are available at Value City Furniture?
Value City Furniture offers mattresses from well-known brands such as Tempur-Pedic®, Stearns & Foster®, and Sealy®.
What payment options are accepted at Value City Furniture?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Mastercard, Traveler's Check, and Visa.
What types of furniture can I find at Value City Furniture?
You can find sofas, sectionals, loveseats, coffee tables, beds, mattresses, dressers, dining tables, chairs, and patio furniture.
Are there any nearby stores where I can shop for clothing after visiting Value City Furniture?
Yes, after visiting Value City Furniture, you can shop for clothing at nearby stores like Burlington, Risse Brothers School Uniforms, TJ Maxx, and Discount Fashion Warehouse.
What dining options are available near Value City Furniture for a meal before or after shopping?
Nearby dining options include First Watch - Princeton Plaza, which offers breakfast and brunch, Blue Ash Chili diner, and Firehouse Subs.
Are there any nearby automotive services close to Value City Furniture?
Yes, automotive services nearby include Jake Sweeney Mazda and Jake Sweeney Chrysler Jeep Dodge Ram dealerships.
Does Value City Furniture provide furniture assembly and repair services?
Yes, Value City Furniture offers assembly and repair services for furniture.