Value City Furniture

4.9
2930 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

Value City Furniture
202 East Market Street, Sandusky, OH
44870, United States

Hours

Reviews

4.9
2,930 reviews
5 stars
2,778
4 stars
81
3 stars
21
2 stars
19
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of salespeople like Jon, Bill, and Alyssa.

Product Selection

Customers appreciated the wide variety of furniture options available, often finding exactly what they needed for their homes.

Sales Experience

Many reviews highlighted the non-pushy sales approach, with staff taking the time to answer questions and assist customers in making informed decisions.

Pricing

Customers noted that the prices were fair and competitive, contributing to a positive overall shopping experience.

Delivery Issues

A few customers reported problems with delivery and order fulfillment, indicating a need for improvement in this area.
  • CG
    Carrie Girrell
    6 days ago
    5.0
    I had an amazing experience with Jon at this location. He made sure everything was handled properly and in a timely fashion. If I could give ten stars I would. Thank you for being so amazing! I absolutely love my new look!
  • MB
    Mary Bruno
    Nov 16, 2025
    5.0
    I was couch shopping, and Value City was my first stop. I wasn’t sure what I was really looking for, but I liked after being greeted I was encouraged to walk around on my own. Jon Cooper took me up to the 3rd floor to see additional couches, as well clearance ones. I found a beautiful sectional at 1/2 price, the color and size were just what I was looking for. Jon told me he would work up the paperwork, and after sending it to me, I could pay on-line. So convenient. Because my couch was on clearance I was not qualified to have it delivered by Value City, but Jon said he had a few companies that could get it to me, that he has worked with them before. He set that all up as well. My delivery on Friday was as smooth as it could’ve been, and the cost was so much less than I would have thought. I would highly recommend Value City, and especially Jon who, from start to finish, stayed in touch and made the whole experience so easy.
  • YP
    yadira perez
    Nov 15, 2025
    5.0
    bill helped us with our furniture very knowledgeable friendly & kind! we’ll definitely be back in the future!
  • CT
    Chris Tackett
    Nov 10, 2025
    1.0
    I was in the store and picked out a recliner couch. At first, the sales associate said it wasn't available but then immediately said it was. Took my cash then called me 2 hours later and said it wouldn't be available until Dec.5th. A week later called again and said it now wouldn't be available until Dec. 25th. I wanted to come to the store to get my money back but now I have to wait 7 to 10 days to get sent a check. I have a hard time believing that the store doesn't have $1000 in cash. I believe they took my money knowing it wasn't available just to get a sale.
  • NG
    Natalie Gilbert
    Nov 5, 2025
    1.0
    Ordered the Lola couch a few months ago as ago. Got an ETA for December. Cool. No big deal. Called today and now new ETA is March. Not thrilled.

Frequently Asked Questions About Value City Furniture

What are the store hours for Value City Furniture in Sandusky?

Value City Furniture in Sandusky is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 7:00 PM.

Does Value City Furniture offer in-store pickup or delivery services?

Value City Furniture offers in-store pickup but does not offer delivery services.