Business Details
About
Appliance StoreKitchen AppliancesRefrigerator StoreDishwashersCommercial Appliances
Welcome to Home Appliance Company! Your trusted family-owned business destination for quality appliances since 1966. Whether you're upgrading your kitchen or replacing a laundry appliance, Home Appliance Company ensures a seamless shopping experience with great service, financing options, price-match guarantees, and expert guidance to make your experience seamless.
Location
Hours
Reviews
4.5
245 reviews
5 stars
197
4 stars
18
3 stars
5
2 stars
4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of the staff, highlighting their friendly and professional demeanor.
Delivery Issues
Several reviews mentioned delays in appliance delivery, with some customers expressing frustration over long wait times.
Product Quality
Mixed feedback on product quality; while some customers were satisfied, others reported issues with appliances and dissatisfaction with warranty service.
Sales Experience
Customers appreciated the low-pressure sales approach and the staff's willingness to provide detailed information about products.
Installation Service
Positive remarks about the installation service, with many customers noting the professionalism and care taken by the delivery team.
- GSGary ScharOct 29, 20255.0Jerry did a great job checking our Frigidaire refrigerator. Explained things really well and provided peace of mind for us. Thank you!
- MMMichelleOct 27, 20251.0I am beyond frustrated and disappointed to say the least. My family has been purchasing products from Home Appliance for decades. I even bought the same washer I had 5 years ago after moving, but it is not the same. I have had this whirlpool washer for two years and replaced the control board on it twice! Luckily the control board was under warranty the second time. However, I still had to pay for service fees the second time. Maintenence was cordial, and claimed to have fixed my issues, but I was left with a washer not fixed at all! I paid $140 in service fees to be left worse off. At this point, I'm convinced I was sold a a lemon. Not sure what kind of maintenance program this company is running, or what products they are selling these days, but I am deeply dissapointed and feel betrayed and left with hundreds of dollars in fees and stuck with soupy, dirty clothes.
- MSMandy SturmOct 27, 20251.0I always love to support local business , but NOT THIS PLACE ever again !! Loyalty DOES NOT Exist with this company , I brought in the dimensions of the refrigerator that I wanted and when it was delivered, it was very small. I called up the next day did not receive a call back so I went down there and I spoke to the man who helped me out. He said there’s nothing I can do besides pay a restocking fee and get the refrigerator that I asked for. We got into a screaming match in front of people down there which was embarrassing and then I called to speak to the manager. He was absolutely no help at all. I will never step foot back in this place again and if you know what’s good for you you won’t either. I made a photo edit as you can see clearly my old fridge measurement that I. Brought down to your sales man DO NOT MATCH UP! Please tell me again WHERE THIS IS ON ME!!! Look at the date of the photo , see the date of purchase , the following day !!!!! I expect my restocking fee back!!! As this is on home appliance !!!! Own up to your mistakes !
- TSTeresa StrednickyOct 21, 20255.0Very Helpful,and Knowledgeable. Very pleased they had our new washer in stock.
- TKTeresa KraftOct 1, 20255.0Exceptional sales and delivery service. Everyone was so knowledgeable and kind. The delivery/installation young men were fantastic. They were so careful with my new oven and refrigerator and made sure everything was working before they left. They even took my old refrigerator downstairs for me. Will definitely be a returning customer.
Frequently Asked Questions About Home Appliance Company
What types of appliances does Home Appliance Company offer?
Home Appliance Company offers kitchen appliances, laundry appliances, grills, various types of refrigerators, freezers, ice makers, ranges, cooktops, ovens, microwaves, dishwashers, trash compactors, waste disposal units, air conditioners, and mattresses.
Which brands can I find at Home Appliance Company?
You can find a wide range of brands including Bosch, KitchenAid, LG, Samsung, Whirlpool, Viking, Sub-Zero, Thermador, Maytag, and many others.
What services does Home Appliance Company provide?
They provide appliance installation, appliance repair, and appliance service to ensure your appliances work perfectly.
What are the operating hours of Home Appliance Company?
The store is open Monday to Wednesday and Friday from 8:30 AM to 5:30 PM, Thursday from 8:30 AM to 7:00 PM, Saturday from 8:30 AM to 4:00 PM, and is closed on Sunday.
Where is Home Appliance Company located?
Home Appliance Company is located at 406 Erie St North, Massillon, OH 44646, United States.
How can I contact Home Appliance Company?
You can contact them by phone at +1 330-832-5523 or via email at mashomap@sssnet.com.
What financing or pricing options does Home Appliance Company offer?
They offer financing options and a price-match guarantee to ensure you get the best value with expert guidance for a seamless shopping experience.
Are there any nearby grocery stores I can visit when shopping at Home Appliance Company?
Yes, Stark Market, a grocery store and supermarket, is located nearby. You could conveniently visit it for groceries before or after shopping for your appliances.
What nearby places can I visit for dining or refreshments around Home Appliance Company?
You can visit Tremont Coffee Company for coffee and smoothies or Buckeye Club, a bar and grill restaurant, for food and drinks near Home Appliance Company.
Are there any recreational or community centers near Home Appliance Company?
Yes, Massillon Parks & Recreation, Massillon Recreation Center, and Massillon Chess Club are nearby, offering opportunities for sports, fitness, and community activities.