Value City Furniture

4.7
3019 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Value City Furniture
1091 Gemini Pl, Columbus, OH
43240, United States

Hours

Reviews

4.7
3,019 reviews
5 stars
2,649
4 stars
153
3 stars
60
2 stars
22
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with particular mentions of employees like James, Grace, and Rakiyah.

Delivery Experience

The delivery team received positive feedback for being efficient, careful, and courteous during the delivery process.

Product Quality Issues

Some customers reported dissatisfaction with the quality of furniture, citing issues like wear and damage shortly after purchase.

Sales Process

Many customers appreciated the no-pressure sales approach and the patience of sales associates in helping them find the right products.

Communication

There were mixed reviews regarding communication, with some customers experiencing delays and issues with order updates.
  • AS
    Ajai Smith
    6 days ago
    5.0
    James is the man, extremely helpful and motivated
  • DH
    Deaira Harris
    Nov 5, 2025
    5.0
    Very Friendly, personable, and professional! Chase provided awesome customer service from the time I walked in!
  • BK
    BJ Krueger
    Nov 1, 2025
    5.0
    The delivery men did a great job. They were careful and respectful of property. Thank you!
  • KS
    kevin steinmetz
    Oct 22, 2025
    5.0
    Grace Mowery was an excellent consultant when we purchased our living room furniture. She was professional, friendly and knowledgeable.
  • PP
    Priscilla Perez
    Oct 7, 2025
    5.0
    I came in literally 5mins before they closed, I felt so bad cause I knew they closed at 6pm. But James was SO NICE about it! Thank you for staying a few minutes past your time off. 🤗

Frequently Asked Questions About Value City Furniture

What are the regular store hours for Value City Furniture in Columbus, OH?

Value City Furniture is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Does Value City Furniture offer in-store pickup or delivery services?

Value City Furniture offers in-store pickup but does not provide delivery services.