Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
3,019 reviews
5 stars
2,649
4 stars
153
3 stars
60
2 stars22
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with particular mentions of employees like James, Grace, and Rakiyah.
Delivery Experience
The delivery team received positive feedback for being efficient, careful, and courteous during the delivery process.
Product Quality Issues
Some customers reported dissatisfaction with the quality of furniture, citing issues like wear and damage shortly after purchase.
Sales Process
Many customers appreciated the no-pressure sales approach and the patience of sales associates in helping them find the right products.
Communication
There were mixed reviews regarding communication, with some customers experiencing delays and issues with order updates.
- ASAjai Smith6 days ago5.0James is the man, extremely helpful and motivated
- DHDeaira HarrisNov 5, 20255.0Very Friendly, personable, and professional! Chase provided awesome customer service from the time I walked in!
- BKBJ KruegerNov 1, 20255.0The delivery men did a great job. They were careful and respectful of property. Thank you!
- KSkevin steinmetzOct 22, 20255.0Grace Mowery was an excellent consultant when we purchased our living room furniture. She was professional, friendly and knowledgeable.
- PPPriscilla PerezOct 7, 20255.0I came in literally 5mins before they closed, I felt so bad cause I knew they closed at 6pm. But James was SO NICE about it! Thank you for staying a few minutes past your time off. 🤗
Frequently Asked Questions About Value City Furniture
What are the regular store hours for Value City Furniture in Columbus, OH?
Value City Furniture is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Value City Furniture offer in-store pickup or delivery services?
Value City Furniture offers in-store pickup but does not provide delivery services.
Is Value City Furniture open on weekends?
The main store is open on Saturdays from 10:00 AM to 9:00 PM and Sundays from 11:00 AM to 7:00 PM. However, in-store pickup is available only Monday through Friday from 10:00 AM to 6:00 PM and closed on weekends.
What brands are featured at Value City Furniture?
Value City Furniture features brands such as Make It You and ComforTECH.
What types of products can I find at Value City Furniture?
Value City Furniture offers a variety of products including sofas, sectionals, loveseats, beds, mattresses, dressers, dining tables and chairs, coffee tables, and patio furniture.
What payment options are accepted at Value City Furniture?
They accept American Express, Android Pay, Apple Pay, cash, checks, Discover, financing options, Mastercard, travelers checks, and Visa.
Does Value City Furniture provide assembly or service repair for furniture?
Yes, Value City Furniture offers both service repair and assembly for furniture purchases.
What are the holiday hours for Value City Furniture around Christmas and New Year?
The store is closed on November 27 and December 25, open on December 24 and 31 from 10:00 AM to 5:00 PM, and open on December 28 from 8:00 AM to 9:00 PM. On January 1, the store is open from 11:00 AM to 9:00 PM.
What nearby dining options are close to Value City Furniture?
Nearby dining includes Chili's Bar & Grill, Keystone Pub & Patio, Chili's Grill & Bar, and It's Just Wings, offering a variety of American, Tex-Mex, and chicken wing options for customers to enjoy before or after visiting the store.
Are there any entertainment venues near Value City Furniture?
Yes, customers can visit cinemas like Polaris 18 and XD, Cinemark Theatres, and Rave Cinemas, which are close by and offer movie and entertainment options to enjoy alongside a shopping trip.
Where can I find nearby home furnishing consultants or furniture stores?
Nearby you'll find a Home Furnishing Consultant and other furniture stores such as At Home and another Value City Furniture location to help with your home decor needs.