Value City Furniture

4.8
2393 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Value City Furniture
4300 W Broad St, Columbus, OH
43228, United States

Hours

Reviews

4.8
2,393 reviews
5 stars
2,168
4 stars
93
3 stars
39
2 stars
17
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the sales staff, particularly mentioning individuals like Andy, Joe, and Sam.

Delivery Issues

Several reviews highlighted significant problems with delivery, including delays, damaged items, and poor communication from customer service.

Product Quality

Customers expressed mixed feelings about product quality, with some satisfied with their purchases while others reported issues with broken furniture and inadequate warranty support.

Store Experience

Overall, customers enjoyed the shopping experience, noting a good selection of furniture and a low-pressure sales environment.

Professionalism

The delivery team received positive feedback for their professionalism and efficiency during the setup process.
  • MZ
    Mary Zamara
    Oct 31, 2025
    5.0
    Delivery tear was Fast kind and amazing table and chairs are 10/10 no damage everything here as I ordered it
  • KH
    Kelly Huml
    Oct 31, 2025
    5.0
    Love my new bedroom suite. Delivery Team and setup was awesome they did a great job.
  • CC
    Chuck
    Oct 31, 2025
    5.0
    Great experience with Value City and the delivery men that carried my sectional in. No bumps against my walls. Placed everything exactly as I wanted it. Great job to all.
  • JA
    Jenna Arthurs
    Oct 28, 2025
    1.0
    We’ve had the jasper sectional since 2022 the support keeps popping apart they fixed it once but refuse to continue to fix it even though we purchased the extended warranty and it’s covered until 2027. Save yourself the money and frustration and go elsewhere.
  • JA
    Jorge Aguilar
    Oct 11, 2025
    5.0
    Best place to order from

Frequently Asked Questions About Value City Furniture

What types of furniture can I find at Value City Furniture in Columbus?

You can find living room, dining room, bedroom furniture, mattresses, and patio furniture from brands like Make It You and ComforTECH.

Does Value City Furniture offer delivery or in-store pickup services?

No, Value City Furniture does not offer delivery or in-store pickup services.