Value City Furniture

4.8
4242 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Value City Furniture
3740 Easton Market, Columbus, OH
43219, United States

Hours

Reviews

4.8
4,242 reviews
5 stars
3,948
4 stars
138
3 stars
39
2 stars
16
1 star
101

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers frequently praised the knowledgeable and friendly sales staff, particularly mentioning individuals like Al, Kim, and Brandon for their exceptional service.

Delivery Issues

Numerous reviews highlighted significant problems with delivery delays and poor communication regarding order status, leading to customer frustration.

Product Quality

While many customers expressed satisfaction with the quality and comfort of their furniture, there were complaints about specific items, such as pilling on fabrics and damaged goods upon delivery.

Customer Service

Mixed feedback on customer service; while some customers had positive experiences, others reported difficulties in resolving issues and receiving timely responses.

Store Environment

The store was generally described as having a wide selection of furniture options, with some customers appreciating the layout and variety available.
  • TH
    Tonya Hayes
    2 days ago
    5.0
    I love my new furniture purchase from VCF. It looks so good in my home. I can’t wait to bring all together with my decor. The delivery was quick and smooth as well. Thanks VCF!
  • JJ
    Janet
    6 days ago
    5.0
    AL.C Easton Was very helpful got us exactly what we were looking for and we were able to get our furniture.
  • QK
    Queen Kai
    Nov 15, 2025
    5.0
    I love it, I got my brand new bed room set today all praises to Jesus Christ of Nazareth. I am so happy.
  • EW
    Erika Warner
    Nov 11, 2025
    5.0
    I'd prefer same day availability but considering we only had to wait 3 days, I won't complain. Service was great! The guys at the warehouse were awesome. They were nice and friendly and helpful. Would have given them a tip if I had came prepared to do so. It was very cold 🥶 out there and they kept a smile.
  • SG
    Samuel Glass
    Nov 7, 2025
    5.0
    The sales person I worked with was amazing! Love the Easton location. Clean elegant and professional! Thanks Shyanne for all the help and patience. God bless

Frequently Asked Questions About Value City Furniture

What are the regular opening hours of Value City Furniture in Columbus, OH?

Value City Furniture in Columbus is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Does Value City Furniture offer delivery or pickup services?

No, Value City Furniture does not offer pickup or delivery services.