Surety

Reviews

• JJ

  Jason

  5 days ago
  5.0
  excellent service and response time for transferring our panel data to a new panel. Thanks!
• NB

  Nick Ball

  Nov 13, 2025
  5.0
  Have had them for years.. Best decision I made!
• LP

  Lora Phillips

  Nov 11, 2025
  5.0
  Love how my new security system works together easily and I can access it from my phone
• JS

  Johanna Schoeffler

  Nov 11, 2025
  5.0
  As a 10+ year veteran firefighter with my local Volunteer Fire Dept, my sincerest thanks goes out Surety Monitoring and the employees for their swift actions in notifying me of a fire alarm at my residence early this morning at approximately 05:12. I was unable to get home due to working on the ambulance the night prior/morning of the alarm. Not only was I not able to leave my post, nobody else was home except my elderly dog. Surety’s swift actions in notifying me, and subsequently our Fire Dept Dispatch once I could not initially be reached left me feeling extraordinarily confident in the professionalism and outstanding training within the Surety organization. I am left today with much gratitude to Surety, my Dispatchers, and the Engine crew….and no longer feeling like I need a splash of Bailey’s Irish Creme in my coffee.
• CL

  Charles Steph Lin

  Oct 29, 2025
  5.0
  I wanted to give a strong recommendation to Surety. Specifically, the ordering process and pricing has been clear and very competitive (often lower) than other companies. Also, the service and response time has been very impressive. I have had many many questions before and after set up. I have consistently received knowledge, friendly, and helpful responses to increase my knowledge/clarity as well as resolve issues. Generally, I have received responses on average within 2 hours, which I think is excellent. Other than this, Surety's web page/portal for customers is easy enough to navigate and find what I am looking for.

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