Business Details
About
Home Furniture
Location
Hours
Reviews
1.3
15 reviews
5 stars
1
4 stars0
3 stars0
2 stars0
1 star
14
- TSTraci StelleyOct 20, 20251.0Bought a swivel chair in August 2025 and it is already garbage. Feels like you are sitting on boards instead of foam. Called customer service only to find out that this chair has been discontinued Right after we purchased it. Not sure if I will ever shop there again.
- MBMireya BerryJun 9, 20251.0The worst service ever
- AWAretha WilsonJan 10, 20251.0I placed an order Nov 20, 2024, for a table and chairs. Received an email, regarding delivery date of December 18, 2024. PERFECT TIMING for the Christmas, right? NO! I received a call December 17, 2024, informing me that my delivery date is delayed until January 3, 2025! I’m upset and disappointed. Now, I have to get a table and chairs for the holiday. Mind, you I got rid of the old one December 15th, allowing space for the new one. January 3, 2025, I received a regarding delivery. GREAT, right! NO! VCF delivers a table with NO CHAIR! Now I’m furious. Mind you, I’ve return the table and chairs I had to borrow for the holidays! Now, I have a table with no chairs. I make a phone call and inquire about delivery of my chairs. I’m told January 9, 2025. Guess what???? You should know based on past experience with this company? If you don’t know already, I’ll tell you. YES, another delay on delivery, January 15, 2025. Unbelievable!!! Now, I’m beyond furious! “I’m Damn Mad.” I don’t want anything to do with VCF! I requested them to come get the table and keep the chairs and refund my money. They tell me it’s a 15% restocking fee. I tell the representative this is ridiculous. This is the worse customer experience, in my life time! All I hear is “I’m sorry.” Restocking fee…? What about an “ inconvenience fee to customers”??? I forgot to mention, when one calls their Customer Care department, your’re on hold for over an hour. I guess they want you to get so impatient, one would hang up! Not me and you shouldn’t either!!!
- EGEddie GreenOct 14, 20241.0Just don't buy their products! Between shitty customer service at retail store,the company wasn't any better in solving the issue of selling damaged goods at a high value. They want your money and don't care about what you bought or if its defective.
- SKStaci KepfSep 11, 20231.0SCAMMERS Ordered online Sofa & Loveseat and only received partial order. Returned both online and ordered another set during Labor Day Sale. Never received any refund promised for the difference of Sale price. That set never came. Did not get refund or any customer service! I tried returning the partial order/Loveseat and was told I don’t qualify for a return. NEVER AGAIN!!!
Frequently Asked Questions About American Signature, Inc.
What are the operating hours of American Signature, Inc.?
American Signature, Inc. is open Monday to Friday from 8:30 AM to 5:00 PM and closed on weekends.
Where is American Signature, Inc. located?
American Signature, Inc. is located at 4300 E 5th Ave, Columbus, OH 43219, United States.
What types of furniture brands does American Signature, Inc. offer?
They offer brands including Value City Furniture, American Signature, Inc., Make It You, and ComforTECH.
What payment methods are accepted at American Signature, Inc.?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Travelers Check, and Visa.
Does American Signature, Inc. provide financing options for furniture purchases?
Yes, furniture financing is available, making it easier to purchase your desired items.
What is the official website and social media presence of American Signature, Inc.?
Their website is http://www.americansignaturefurniture.com. They are also active on Facebook at AmericanSignatureFurnitureUSA and on Twitter and Instagram as AmSigFurniture and amsigfurniture respectively.
Is American Signature, Inc. near any other furniture stores or corporate headquarters?
Yes, it is close to Schottenstein Stores Corporation and the Value City Furniture Corporate Headquarters, making the area a hub for furniture retail and corporate services.
Are there convenient transportation or rental options near American Signature, Inc.?
Nearby, there are car rental agencies like Hertz, as well as aviation services such as JetSelect Aviation and Signature Flight Support at Port Columbus International Airport, providing easy transit options.
Where can customers fuel up or grab convenience items near American Signature, Inc.?
Customers can visit nearby gas stations and convenience stores including bp, Duchess, and Duke and Duchess for fuel and quick shopping needs.
Are there any public services or attractions near American Signature, Inc. for customers to visit?
Yes, the State Library Of Ohio is nearby, offering a library and bookstore. Additionally, the area hosts various professional and public services such as the Army Recruiting Battalion-Columbus Pioneers and DSCC Fire & Emergency Services.