Helm Storage offers affordable, secure storage units in Cleveland, OH. Rent online easily & find the perfect size for your needs. They focus on providing the amenities you need at a fair price. Their team is always available to help if you have any questions.
Very professional and great experience. The facility is clean and has good security.
CC
Chase
Oct 13, 2025
1.0
If you want to deal with real people on-site, avoid this location.
I reserved and paid for a storage unit online, received my gate code, and drove to the facility — only to find that the code didn’t work. I rang the doorbell with no answer, then called the support number. The representative said they would notify the site manager and that I’d receive a call back. No one ever called.
I went back two hours later — same issue. The gate code still didn’t work, no one answered the doorbell, and when I called again, I was told the manager would call me back. An hour later, still nothing.
When I called a third time, I was told there was nothing they could do because the office “closes at 6 p.m.” — even though it was only 5:50.
Extremely frustrating experience and poor communication. It almost feels like a scam.
BS
Bill Soos
Sep 30, 2025
5.0
BILL is a great guy always helps me out and always happy doing it. Thanks for all your hard work
SC
Sam Curiale
Sep 19, 2025
5.0
The people that work here are very caring an work with u in anyway they can. I would refer people to rent from them.
What are the operating hours of Helm Storage on weekdays?
Helm Storage is open from 7:00 AM to 10:00 PM Monday through Friday.
Is Helm Storage open on Sundays? If so, what are the hours?
Yes, Helm Storage is open on Sundays from 10:00 AM to 6:00 PM.
Where is Helm Storage located?
Helm Storage is located at 11600 Berea Rd, Cleveland, OH 44102, USA.
What types of payment does Helm Storage accept?
Helm Storage accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I reserve a storage unit online at Helm Storage?
Yes, you can easily reserve your storage unit online through their website.
What kinds of storage facilities does Helm Storage provide?
Helm Storage offers affordable and secure self-storage, storage, and automobile storage facilities.
What nearby public transit options can I use to reach Helm Storage?
You can take the RTA W 117 - Madison Rapid Station, West 117th – Madison train station, or Cleveland Ohio- RTA bus and train stations to get to Helm Storage conveniently.
Are there any nearby places to grab coffee near Helm Storage?
Yes, nearby you can find Scoot! Cold Brewed Coffee and Dahlia Coffee Co, both great spots for coffee or a quick café visit before or after your storage needs.
Is there a park close to Helm Storage where I can relax?
Lakewood Mini Park is nearby, offering an outdoor space for relaxation before or after your visit to Helm Storage.
How can neighboring businesses like It’s Magic Detailing and U-Haul Neighborhood Dealer be helpful to Helm Storage customers?
Customers renting storage units can use services like auto detailing at It's Magic Detailing or truck rentals at U-Haul Neighborhood Dealer to assist with moving and vehicle care.