Raymour & Flanigan Furniture and Mattress Store

4.6
2815 reviews

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 10 West Circle in Valley Stream, NY to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Store
10 West Circle, Valley Stream, NY
11581, United States

Hours

Reviews

4.6
2,815 reviews
5 stars
2,293
4 stars
268
3 stars
86
2 stars
34
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of sales associates, particularly highlighting individuals like Mrs. Nixon, Marsha, and Mohammad for their exceptional service.

Delivery Issues

Several reviews mentioned significant problems with delivery, including delays, incorrect items, and poor communication from management regarding delivery schedules.

Product Quality

Customers expressed mixed feelings about product quality, with some praising the durability and design of the furniture, while others reported issues such as scratches and defects upon delivery.

Store Experience

The in-store experience received positive feedback for being welcoming and accommodating, although some customers reported negative experiences at specific locations.

Warranty Concerns

There were complaints regarding the warranty service, with customers feeling that the company did not honor warranties as expected, leading to frustration.
  • CB
    Cheryl Bryant
    Nov 10, 2025
    5.0
    I absolutely had a wonderful experience with Ms. Nixon. She was very knowledgeable and pleasant. On top of all of that she has wonderful taste. Sam Edelman loafers.
  • AM
    Arman Mohiuddin
    Oct 29, 2025
    5.0
    I had an absolutely fantastic experience with salesperson Mrs.Nixon. She guided me through my purchase with a loveseat sofa and a dining table chair, and table set. From the moment we walked in, she greeted us and offered to help us out to select what we were looking for. She was very patient with us and made sure that my mom felt welcome and we greatly appreciated her help. She broke everything down for us from the platinum coverage for the Furniture to make sure that our Furniture‘s are good for the next five years and as well as delivery taxes and all the other fees that come along with purchasing furniture. This store felt very hospitable and I will definitely be coming back from my future Furniture purchases. Thank you once again, Shirley it was an amazing experience!
  • TM
    Telisha Mathews
    Oct 21, 2025
    1.0
    This is the worst store ever . My furniture was never delivered and the manger Sandra Campbell was very unprofessional and displayed no empathy at all .. Do not waste your time purchasing at this store
  • GM
    Ghulam Muhammad
    Oct 16, 2025
    1.0
    ⭐ 1 Star Review: I had one of the worst experiences at this Raymour & Flanigan location. I purchased a bed that they said was ready for pickup, but when I arrived, it wasn’t ready at all. They kept wasting my time with excuses and poor communication. I made multiple trips and calls, and still, no proper response or accountability. Totally unprofessional and disappointing service. I expected much better from such a well-known furniture store. I would never recommend this location to anyone — they clearly don’t value their customers’ time or commitments.
  • AP
    Adela Perez
    Oct 15, 2025
    1.0
    My mom is a long time costumer of R&F but on a recent purchase in the valley stream location she picked out furniture in the show room one color and what was delivered was a different color. Did not want to except delivery but the man stated she would be able to exchange once she call store. Went to store the next day the Manager Philipa was RUDE and DISMISSIVE told us it was the lighting that change the color and basically they will not help. Gave her the run around for a couple of days until they basically told her shes stuck with it. I will never buy from them again

Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store

What types of furniture and products does Raymour & Flanigan Furniture and Mattress Store offer?

Raymour & Flanigan offers couches, mattresses, dining room furniture, and bedroom sets, with over 5,000 items in stock.

Where is Raymour & Flanigan Furniture and Mattress Store located?

The store is located at 10 West Circle, Green Acres Mall, Valley Stream, NY 11581, USA.