Raymour & Flanigan Furniture and Mattress Store

4.8
2535 reviews

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 756 Vassar Road in Poughkeepsie, NY to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Store
756 Vassar Road, Poughkeepsie, NY
12603, United States

Hours

Reviews

4.8
2,535 reviews
5 stars
2,218
4 stars
178
3 stars
50
2 stars
22
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness, knowledge, and professionalism of the sales staff, with specific mentions of individuals like Ivan, Helen, and Steve.

Product Quality

Feedback on product quality was mixed; while some customers were satisfied with their purchases, others reported issues with damaged items and poor quality control.

Delivery Experience

Delivery was generally described as timely and efficient, although there were some complaints regarding the handling of items during delivery.

Sales Pressure

Several reviews highlighted the low-pressure sales approach, with customers appreciating the ability to browse without feeling rushed or pushed into making a purchase.

Warranty Issues

There were complaints regarding the warranty process, particularly concerning the handling of defective products and the perceived lack of support from management.
  • DM
    Dalton Mackey
    Oct 28, 2025
    1.0
    HORRIBLY COMPANY!!! After receiving my table and chairs, one of the leafs on the table has a swollen section of wood and a broken peice of trim, one of the chairs were cracked and another chair was COMPLETELY CRACKED all the way down the middle of the chair!!! I spoke to the manager and he said that we will have to PAY an additional $299 FOR SHIPPNG!!! I recommend buying furniture somewhere else because obviously they do not have good quality control and will try to squeeze more money out of you in order for you to get a warranty.
  • JH
    Jess Harman
    Oct 27, 2025
    1.0
    My fiancé went to the store to buy a pillow, they didn’t have it in stock and would have been charged $75 to have delivered so he opted to pick up next day at warehouse. He called the warehouse 3 times during the next day with no answer. He went to the warehouse and no one answered the door so he called the store to see if they could help. The supervisor yelled at him at the phone, told him that she would just be calling the same number, and was incredibly rude. Eventually a warehouse guy came to door thankfully and gave him the pillow. Won’t be returning here again.
  • PR
    Peter Rollins
    Oct 9, 2025
    5.0
    It's always a pleasure to shop at Raymour,their prices & product quality is on point! They've had my business for the last decade & will continue into the future!
  • FC
    Freddie Cruz
    Oct 8, 2025
    5.0
    We were efficiently and very professionally taken care of by Helen, who showed us the variety of cribs to choose from and helped expedite the process. We were very pleased.
  • JO
    Jazmyn O
    Oct 5, 2025
    5.0
    Helen was amazing in helping us find a perfect first bed for our daughter! Very professional and friendly

Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store

Where is Raymour & Flanigan Furniture and Mattress Store located?

The store is located at 756 Vassar Road, Poughkeepsie, NY 12603, USA.

What are the store hours for Raymour & Flanigan in Poughkeepsie?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.