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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 87-16 121st St in Jamaica, NY today! Our large selection of storage units, drive up access, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, covered parking, deliveries accepted, drive-in building, non climate controlled units available, parking spaces, elevator access, security access to your floor only, drive up climate controlled units, heated loading bay, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,399 reviews
5 stars
1,365
4 stars8
3 stars3
2 stars2
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Richie, Anthony, and Precious, received high praise for their helpfulness, friendliness, and professionalism.
Cleanliness
The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.
Efficiency
Customers appreciated the smooth and quick process for renting units, with many noting the ease of booking and assistance provided by staff.
Mixed Experiences
While most reviews are positive, there are a few mentions of poor service from specific staff members, indicating inconsistency in customer experiences.
Value for Money
Customers feel that the service quality justifies the prices, with many stating they would recommend the facility despite some price increases.
- SGShanjay Grant5 days ago5.0Precious was very helpful. Location was been clean and we have no issues with our unit.
- CSCarl Smith5 days ago5.0The clerk Chris was more than helpful with explaining everything I needed to know, he was respectful and professional.
- RGRudy Gonzales6 days ago5.0Precious was very helpful, allowed me to view the units I was interested in before purchasing it. Good thing, I did because the unit I originally requested was way too small. The facility is clean and well maintained. Overall, I had a positive experience with extra space storage. I hope it stays that way! Thanks precious.
- CMCarmelo Maisonet (Southpaw Melo)Nov 17, 20255.0Within 10 mins of reserving my storage unit Chris called me to check in. Customer service was exemplary. I came in he remembered who i was from the phone call. He explained everything in detail said if i had any questions feel free to reach out. Fast and efficient. Amazing service with a smile.
- AVAnna VenetisOct 31, 20255.0I had a wonderful experience with Extra Space Storage. Booking the unit same day was seamless via their customer service line. When I arrived I was greeted by Chris who was kind, helpful, and wonderful at his job. I would absolutely recommend using this storage facility. (Chris should get a promotion and a raise)
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Jamaica, Richmond Hill, Kew Gardens, Ozone Park, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Jamaica Ave and Lefferts Blvd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the access hours for Extra Space Storage in Jamaica, NY?
The facility is open Monday through Saturday from 8:00 AM to 7:00 PM, and Sunday from 10:00 AM to 4:00 PM. Gate access hours are the same.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most facilities including this one offer climate-controlled units for temperature sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage provides a variety of moving and packing supplies available online and at local facilities.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is Extra Space Storage located near public transportation?
Yes, it is close to the MTA Subway - 121st St (J/Z) station and the 121st Street train station, making it convenient for customers using public transit.
What nearby services can customers access around Extra Space Storage?
Nearby you'll find services like RDS Pharmacy, COZY Realty Group, Maven Motors for automotive needs, and several barbershops including JCL Barbershop and Jose Barbershop.
Are there any nearby shops or food places near Extra Space Storage?
Yes, nearby options include Westace Clothing for apparel, GypsySoul Baking for desserts, The American Flag thrift shop, and Best Coffee House for refreshments.
What sets Extra Space Storage apart in terms of security and convenience?
The facility offers electronic gate access, manager living on site, exceptional security, and features such as covered loading bays and parking.
Does Extra Space Storage offer drive-up access and storage for vehicles?
Yes, they have drive-up storage units and offer vehicle storage options, making it easy to move large items.
How can the nearby MTA Subway - 121st St station help customers visiting Extra Space Storage?
Customers can conveniently use the MTA Subway - 121st St station (J/Z lines) for easy access to the facility without needing to drive, which is helpful in busy Jamaica, NY area.