Business Details
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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 87-16 121st St in Jamaica, NY today! Our large selection of storage units, drive up access, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, covered parking, deliveries accepted, drive-in building, non climate controlled units available, parking spaces, elevator access, security access to your floor only, drive up climate controlled units, heated loading bay, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,421 reviews
5 stars
1,386
4 stars9
3 stars3
2 stars2
1 star21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Chris, Precious, and Richie, received high praise for their helpfulness, friendliness, and professionalism.
Cleanliness
The facility is consistently described as clean and well-maintained by multiple customers.
Positive Experiences
Many customers reported great experiences and recommended the storage facility for its excellent service.
Staff Recognition
Several reviews highlighted specific employees for their outstanding service, suggesting they deserve recognition or raises.
Mixed Feedback
While most reviews are positive, there were a few mentions of unsatisfactory experiences with certain staff members.
- OBOvidio Bravo6 days ago5.0Richie was awesome great service and very easy to follow through
- NINathaniel Conner IIIDec 26, 20255.0Chris was is a great employee. He was kind and welcoming.
- NLNeil LalbeharryDec 23, 20255.0Great customer service. Courteous staff. Clean environment and safe. Customer service rep Richardo C. highly recommend to work with. Provided friendly tour and all necessary information needed as a first time customer to Extra Space Storage.
- BJBRENDA JACKSONDec 21, 20255.0Richard was very helpful and patient. Great personality and customer service skills.
- ELEverete LoganDec 19, 20255.0Great customer service great guidance and great personality Ms.Precious has a precious personality and is awesome for the business
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Jamaica, Richmond Hill, Kew Gardens, Ozone Park, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Jamaica Ave and Lefferts Blvd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the access hours for Extra Space Storage in Jamaica, NY?
The facility is open Monday through Saturday from 8:00 AM to 7:00 PM, and Sunday from 10:00 AM to 4:00 PM. Gate access hours are the same.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most facilities including this one offer climate-controlled units for temperature sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage provides a variety of moving and packing supplies available online and at local facilities.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is Extra Space Storage located near public transportation?
Yes, it is close to the MTA Subway - 121st St (J/Z) station and the 121st Street train station, making it convenient for customers using public transit.
What nearby services can customers access around Extra Space Storage?
Nearby you'll find services like RDS Pharmacy, COZY Realty Group, Maven Motors for automotive needs, and several barbershops including JCL Barbershop and Jose Barbershop.
Are there any nearby shops or food places near Extra Space Storage?
Yes, nearby options include Westace Clothing for apparel, GypsySoul Baking for desserts, The American Flag thrift shop, and Best Coffee House for refreshments.
What sets Extra Space Storage apart in terms of security and convenience?
The facility offers electronic gate access, manager living on site, exceptional security, and features such as covered loading bays and parking.
Does Extra Space Storage offer drive-up access and storage for vehicles?
Yes, they have drive-up storage units and offer vehicle storage options, making it easy to move large items.
How can the nearby MTA Subway - 121st St station help customers visiting Extra Space Storage?
Customers can conveniently use the MTA Subway - 121st St station (J/Z lines) for easy access to the facility without needing to drive, which is helpful in busy Jamaica, NY area.