Extra Space Storage

4.8
1406 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 34-12 Collins Pl in Flushing, NY today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, covered loading bay, covered parking, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, heated loading bay, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
34-12 Collins Pl, Flushing, NY
11354, United States

Hours

Reviews

4.8
1,406 reviews
5 stars
1,332
4 stars
18
3 stars
8
2 stars
9
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Lanette and Shawn, received high praise for their helpfulness, politeness, and professionalism.

Facility Cleanliness

The storage facility is consistently described as clean and well-maintained by multiple customers.

Access Issues

Several customers reported problems with access hours and gate functionality, indicating frustration with the facility's operational hours.

Pricing Concerns

Customers expressed dissatisfaction with frequent price increases and issues related to account management after cancellation.
  • SH
    Sleepy Head
    1 day ago
    5.0
    Lanette &Adriana are amazing! Thank you !
  • SV
    Sol Vargas
    2 days ago
    5.0
    Frank He's the best, very kind, and his colleagues also deserve 10 stars.
  • AT
    alvin tham
    4 days ago
    1.0
    First time here and reserved 8x10 storage unit. Worst customer experience ever by a rude receptionist her name was Adrianna. I know this is a storage unit, but she don’t have a basic hospitality as a receptionist. As a first-time customer, I recently reserved an 8x10 storage unit. Unfortunately, I encountered an exceptionally poor customer experience due to the unprofessional behavior of the receptionist, Adrianna. While I understand that this is a storage unit, the receptionist failed to demonstrate basic hospitality and courtesy.
  • WD
    wilson dong
    Oct 27, 2025
    1.0
    Reserved 20’x8’ storage, these was two big post in the middle like 12”X12” each. Asked there were any other options, they said “No”. When try to leave, there were another car blocking, asked receptionist for help, she said technically they can park because this is 2 car parking. So she told me to wait. After 30mins wait out of patient, I went to inside to find the guy who is folding clothes in his closet. Terrible first time experience.
  • BB
    Bread Butta
    Oct 27, 2025
    5.0
    Went in to Extra Space a Couple of Days Ago and I Dealt with Lanette Extremely Helpful, Polite, and Professional. She was Very Knowledgeable about the Entire Process and the Place was Very Clean. I would Recommend all my Friends and Family to Store at Extra Space at 34-12 Collins Pl in Flushing NY. Thank you Lanette I Gave 5 ⭐ ⭐ ⭐ ⭐ ⭐ 's for the Reason Above.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.