Raymour & Flanigan Furniture and Mattress Store

4.7
2084 reviews

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 275 Glen Cove Road in Carle Place, NY to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Store
275 Glen Cove Road, Carle Place, NY
11514, United States

Hours

Reviews

4.7
2,084 reviews
5 stars
1,799
4 stars
134
3 stars
45
2 stars
21
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness, professionalism, and knowledge of the sales staff, highlighting specific employees like Fred, Jessie, and Rochelle for their exceptional service.

Product Quality

Several reviews expressed dissatisfaction with the quality of furniture, citing issues such as damage and durability concerns shortly after purchase.

Sales Experience

Customers appreciated the low-pressure sales environment and the patience of sales associates, making the shopping experience enjoyable.

Delivery Issues

There were complaints regarding delivery charges and scheduling problems, with some customers feeling misled about additional costs.

Protection Plan Concerns

A significant concern was raised about the protection plan being perceived as a scam, with customers feeling it did not provide the coverage promised.
  • EE
    Edgenius
    3 days ago
    5.0
    Jessie Lebhar is my sales. She is friendly and kind which made me decide to buy my coach in Raymour. It is great experience.
  • SR
    Sameera R
    Nov 7, 2025
    2.0
    The customer service in store is great. However, once you put down your deposit, it takes forever for them to schedule delivery or even send the correct payment link. Communication was sparse and we waited weeks to finally receive a corrected payment link. We were better of just placing the order online.
  • MB
    Mary Alaina Burbage
    Oct 31, 2025
    1.0
    Do not purchase the protection plan. It is a scam. In store they will claim it covers essentially everything, but when you go to schedule your one time use of it they will tell you it only covers spot cleaning. And that is if you can even get someone on the phone.
  • CB
    Christine Bennett
    Oct 30, 2025
    5.0
    Excellent place and Frank was amazing.What a great help he was.Took his time showing me all the furniture I needed to see. I highly recommend him and the place.
  • SS
    Salomi Spanos
    Oct 21, 2025
    1.0
    I purchased furniture for my whole house. Paid almost 30k. Had some issues with the dining room and couch had a tech come only to patch things. Called back because my other pieces started having problems along with the previous pieces. My dining room table is supposed to be mat and I am having shiny spots show up on the table. I have used the table 3 times in 2 years. My couch is caving in and when we sit on it, it creeks as if we had it for years. One of the beds we have is upholstered the buttons are popping out of place. Mind you, this was an item we had to wait for almost one month because it was “custom”. The coffee table had drawers and they are starting to not close properly. I have a dresser that has touch lighting. Only one side works. I have a side table that the drawer does not close properly from day one. A tech came out one time patched up and more problems developed. To pay this amount of money and for furniture to crap out in two years is crazy. I’ve had my bobs furniture for way longer and nothing was wrong with it. I thought purchasing a new home, it would be nice to get new furniture as well. I should have kept it and saved my money what I purchased was overpriced garbage. I have made an appointment to get my pieces fixed, got a phone call telling me I needed to re schedule because it was a holiday and the people had an extra day I said no problem. I rescheduled and have been waiting all day. I called and they said they had no schedule day for me. After waiting all day got given the runaround, trying to call customer service and waiting 40 min on hold only for the person to hang up on me. I’ve tried to call back and I keep getting voice mail. I’ve already left a message but no one has called back. The customer service is garbage just like the furniture. They treat you so good when your in store, up until they take your money. After that it’s your problem that’s how it seems to me! I will never be getting anything from Raymour & Flanagan

Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store

Where is Raymour & Flanigan Furniture and Mattress Store located?

Raymour & Flanigan Furniture and Mattress Store is located at 275 Glen Cove Road, Carle Place, NY 11514, USA.

What are the store hours for Raymour & Flanigan in Carle Place?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.