Extra Space Storage

4.8
803 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 150 17th St in Brooklyn, NY today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, security access to your floor only, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
150 17th St, Brooklyn, NY
11215, United States

Hours

Reviews

4.8
803 reviews
5 stars
748
4 stars
10
3 stars
6
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Customers consistently praised the staff, particularly Omar and Johnoi, for being friendly, helpful, and knowledgeable.

Facility Condition

The facility is reported to be clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Issues

Several customers expressed dissatisfaction with unexpected price increases and lack of communication regarding these changes.

Customer Service

While many reviews highlighted excellent customer service, some customers reported issues with communication and responsiveness.

Overall Experience

Most customers had a positive experience with the storage process, citing ease of move-in and helpful staff.
  • MW
    Michael K. Woods
    Nov 15, 2025
    5.0
    Omar was very helpful at the storage facility. A1 service and really great all around! Book here.
  • OM
    Ornella Muvunyi
    Nov 13, 2025
    5.0
    My experience with marsha was amazing. She explained to me everything very clearly and she was very patient with me .
  • EU
    Eliza Upton
    Nov 13, 2025
    5.0
    Easy move in and out. Space was clean and staff was helpful and professional!
  • NM
    Natalie White #MarchForERA
    Nov 3, 2025
    5.0
    This place is great. They have a lot of metal Dollie’s that make everything so much easier to move everything. I highly recommend them. Omar behind the counter was very helpful. The move in was easy and quick.
  • AS
    Aryan Seyedin
    Oct 25, 2025
    1.0
    DO NOT use this facility. My unit was broken into months ago, and after coming back to town months later I had to find out there have been countless break-ins over the period of time I’ve been gone. The break in occurred apparently only a short time after I moved my belongings into the unit, and whoever was responsible had enough time to open all my boxes and neatly place my belongings back. And they must have had access to the facility over a period of time because they knew my unit had recently previously been empty. The sad excuse of responsibility the facility has taken, and the fact they tried to brush the incidents under the rug, has pushed me to write this review which is something I never do. And on top of everything they raised the price for my unit without informing me and after they’d confirmed when I signed up that the price would stay at a certain rate.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.