Pye-Barker Fire & Safety, formerly Mountain Alarm

4.4
174 reviews

About

Security System SupplierFire Protection System SupplierAccess Control SystemFire Protection Equipment SupplierHome Automation ServiceVideo Surveillance Equipment
A Pye-Barker Fire & Safety Company, Mountain Alarm is the preferred provider of alarm monitoring, installation, maintenance services, and inspection services for fire alarms, security alarms, CCTV systems, and access control systems in the region.

Details

  • Wheelchair accessible entranceAvailable

Location

Pye-Barker Fire & Safety, formerly Mountain Alarm
50 Snider Way, Sparks, NV
89431, United States

Hours

Reviews

4.4
174 reviews
5 stars
143
4 stars
5
3 stars
0
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the helpfulness and professionalism of staff, others report poor service and lack of responsiveness.

Technical Support

Many customers express dissatisfaction with technical support, citing issues with equipment and slow response times to service calls.

Service Quality

There are complaints about the quality of service provided, including installation issues and billing practices, with some customers feeling misled.

Positive Experiences

Despite negative feedback, several customers highlight positive experiences with specific staff members and express overall satisfaction with the service.

Company Transition

The transition from Burgarello to Mountain Alarm has led to a decline in service quality for some long-term customers.
  • WA
    Willis Allen
    May 5, 2023
    1.0
    The company I was with for many years was bought by Mountain Alarm. Unfortunately I remained with them and had many bad experiences with their technical support, equipment and customer service. I called and cancelled their services and a month later was billed again. There is nothing secure with this security company and I recommend buying your own cameras and working with them.
  • PS
    Paul Schumacher
    Aug 13, 2021
    5.0
    I thought Luz did a good job. She was clear and concise as well as helpful. Also patient. When she needed help on an issue, she quickly got it.

Frequently Asked Questions About Pye-Barker Fire & Safety, formerly Mountain Alarm

What services does Pye-Barker Fire & Safety, formerly Mountain Alarm, provide?

They provide alarm monitoring, installation, maintenance, and inspection services for fire alarms, security alarms, CCTV systems, and access control systems.

What are the regular business hours of Pye-Barker Fire & Safety in Sparks, NV?

They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.